Please help us by taking our survey
macnn/electronista

12/22/2007, 12:30pm, EST

Saturday, December 22nd

X-Factor to sue Apple over iTunes outage?

Co-host of the British talent show X-Factor Simon Cowell is considering suing Apple for a failure to cope with demand after posting the music from winning contestant Leon Jackson, according to a claim from The Sun. The newspaper claims to have contacts within Jackson's representing label Sony BMG who say that iTunes UK effectively collapsed moments after the artist's "When You Believe" single went on sale, preventing visitors from buying the music until the issue was resolved 15 hours later. The overload may have cost Jackson and Sony BMG valuable sales in the immediate wake of the show's ending despite indications the single will still be a strong seller.

"Everybody is really upset for Leon and don’t want technical malfunctions to mar his big week," says the alleged record label source.

The failure is said to be less than justifiable given Apple's previous ability to maintain demand. Previous X-Factor winner Leona Lewis tracked 50,000 song downloads within an hour and without any accompanying downtime, The Sun says, though the paper does not say whether the figure is attributable solely to Apple's online service.

An Apple spokesperson has reportedly declined comment, though the company is regularly connected to promoting music from talent shows associated with Cowell, such as American Idol.


Filed under: industry, Apple
Other story tags: iTunes, X-Factor

, , 23comments, del.icio.us, slashdot, digg, buzz
23 comments
Reader Reactions (Please use <i></i> for italic text)

subscribe to comments
for this article




Expand All   Global Settings
bravo
0
12/22, 12:40pm, EST
If Apple did end up limiting sales of this year's karaoke betting scam winner they should get a medal :)
Fresh-Faced Recruit
Joined Oct 1999
User is offline
12/22, 12:48pm, EST
yeah me too... My computer crashed the other day and I'm suing for all the lost time and unrecoverable train of thought that could've landed me a billion dollar account with Commodore.
Fresh-Faced Recruit
Joined Aug 2007
User is offline
Simon
0
12/22, 12:55pm, EST
Simon: I mean this must've been the worst experience I've ever had! you've got no future in this business, I don't know why you even bothered to try!

Apple: Sorry, can we try again?

Simon: Your just so just ridiculously amateur, thank you for coming. Don't let the door smack you on your way out.
Fresh-Faced Recruit
Joined Aug 2007
User is offline
haha
0
12/22, 1:40pm, EST
Waaaahhhh... waaaaahhhh.

Oh SonyBMG, how I cry for thee. I only wish all corporations hated their customers so much to go around suing them constantly. What a wonderful world that would be.
Dedicated MacNNer
Joined Aug 2006
User is offline
Mutants?
0
12/22, 4:33pm, EST
Am I the only one who thought of Professor X's original mutants rebanded suing Apple?

Probably . . .
Mac Elite
Joined Mar 2000
User is offline
This is a made-up story
0
12/22, 5:30pm, EST
The Sun is the worst British paper, they are constantly making up rubbish, just ignore it.
Fresh-Faced Recruit
Joined Oct 1999
User is offline
Too funny.
0
12/22, 7:50pm, EST
I'm suing Toyota because my Camry broke down the other day so I could not make it to work, so I missed an entire day worth of pay (not really)...

Screw you Simon/SonyBMG/Idol-type shows!

I can only imagine it really is just a bogus story...
Fresh-Faced Recruit
Joined Nov 2007
User is offline
15 hours?
0
12/22, 8:08pm, EST
Wow, 15 hours of fame and then it's all over. Sorry to leon whoever you are, if that's all you've got then bye be...
Fresh-Faced Recruit
Joined Aug 2001
User is offline
re: mutants?
0
12/22, 8:27pm, EST
Yeah i was thinking about Professor X's original mutants as well (not the new lot who followed after as they werent very good).
Fresh-Faced Recruit
Joined Nov 2004
User is offline
How Funny
0
12/22, 9:25pm, EST
It really is a hoot to watch and see "how said WE ALL ARE" (Sony BMG) that the poor kid got hurt by this glitch. Poor him -- poor labels. All that money they could have got.

Man, I tell you. THE HARDER THESE LABELS try to go after Apple, the more and more we're going to fight back. They had better watch it. We're all PISSED.

BMG - why not go read some of your letters on PIRATE BAY. It's worth a laugh.

People PAY for the artist, not you. I want Apple to turn the industry inside-out. Artists directly to Apple - so they get their slice and Apple gets their iPod sales. No more fat!

Merry Christmas or whatever religion you celebrate or do not celebrate!
Fresh-Faced Recruit
Joined Nov 2007
User is offline
additional comments:..1..2..3..Next
Your Comments

In order to post comments: If you are a registered member, please login with your MacNN Forums username and password otherwise please uncheck the checkbox below.


Registered Member?
macnn forums login:

macnn forums password:

Not a member of the MacNN forums? Register now for free.

AT&T Cell Phones: Get your next AT&T phone at 1800mobiles.com

PowerBookMedic will fix any Apple laptop or iPod: We offer Parts, Hard Drives, Superdrives, Ram Upgrades & Repairs all backed up w/ our 1YR Warranty!

Check Out the VIERA from Panasonic!: Enter a New Visual Era with Panasonic VIERA HDTVs. An Enhanced Experience.

AT&Tâ„¢ Wireless: Great Deals on Free Cell Phones See the Selection at AT&T Wireless.

Unlocked: Browse a huge selection now. Find exactly what you want today.

Unlocked 8Gb iPhone $399: Works Worldwide. Just Insert your Sim. Buy Now and get Free Shipping.

Buy from The Apple Store, iTunes.com, Amazon.com, TechDepot, OfficeDepot, Computers4Sure, or donate.