Unexplained BlackBerry outages affect North America

BlackBerry devices on Monday saw a major service outage over the US and Canada, that spread across all service providers. According to Yahoo News, RIM did not comment on the outage, which Yahoo says is predictable behavior, based on a similar incident from April of last year. In the past, RIM has remained quiet on service outages for quite some time, then finally providing a cryptic answer. It is unknown how many users were affected during the outage; some users were able to access their device later that afternoon.

RIM made AT&T aware of the issue at approximately 3:30 PM, but offered no explanation. "This is not an issue with AT&T's wireless network," said AT&T spokesman Fletcher Cook. "Customers could experience difficulties using their BlackBerry devices. RIM has not given us an estimated time of when this problem would be fixed."

Filed under: industry, gadgets
Other story tags: BlackBerry, RIM, service, outage