updated 11:25 pm EDT, Thu August 7, 2008
Gmail server downtime
Many Gmail users were unable to access their accounts Wednesday, confronted instead with a "502 server error." Although the problem was a minor inconvenience for some, certain businesses complained of significant setbacks to their overall operation until the problem was fixed. Representatives for Google were reluctant to give a solid time frame for a resolution, but reminded users that they were working diligently toward a solution.
The Gmail Team acknowledged the problem around 2:00pm Wednesday, identified the source of the problem before 8:00pm, before finally solving the issue just before 5am Thursday. Users across the globe were affected, but no details were provided regarding the number of accounts involved.
The problem seemed to be restricted to a "small subset" of users, most likely an issue with a particular server or cluster.