updated 02:30 pm EDT, Fri May 22, 2009
OQO stops service, support
Ultra mobile PC maker OQO has apparently stopped offering repair and service support due to financial constraints, according to a post on the OQOTalk user forum. The company iclaims it can no longer provide help despite "best intentions," and users on the board are taking this to mean the company may be closing down altogether. This also l means that any devices sent back to OQO for repair work, under warranty or otherwise, may be sent back to owners in the same shape as they arrived.
OQO is returning the broken units from its outsourced repair facilities in Texas and headquarters in San Francisco. The forum users say there is a possibility that a new repair center may be set up in the future for repairs.
The statement from the company puts the future of the model 02+ UMPC, which was due to begin shipping in the first half of the year, in serious doubt. It also backs up previous reports that the company is looking for a buyer or is facing a shutdown of its operations.