AT&T settles class action over cancellation fees

updated 04:25 pm EST, Tue January 26, 2010

 

AT&T offers $18m settlement over ETF lawsuit


Wireless provider AT&T has chosen to settle a class-action lawsuit over allegedly charging flat-rate early termination fees to its subscribers. If approved, the settlement will see the provider pay out $16 million in cash and $2 million in non-cash benefits to residents of New Jersey whose cell phone contracts included a flat-rate ETF provision after 1998. Subscribers haven't had to even pay the early termination fee to be part of the class action lawsuit.

AT&T charged between $150 and $175 for terminating contracts before they were fulfilled. Despite the settlement, the provider refuses to admit any wrongdoing regarding these accusations and told Electronista the move was to "avoid the burden and cost" of more legal action. In addition to downplaying the results, AT&T also claims that prorated ETFs begun in 2008 and should avoid any of these disputes in the future.

Those involved in the case are urged to visit a dedicated website.

A court case to determine the approval of the settlement is scheduled for April 14th.



By Electronista Staff

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Previous Comments

  1. mtnrunner2

    Fresh-Faced Recruit

    Joined: Sep 2009

    -2

    Yes, but what exactly is wrong?

    As an AT&T customer, I got an email about this lawsuit, but simply charging a flat rate for something is not inherently wrong. Nor is the fact that it's "unlawful" (according to the email). There are tons of totally legitimate business practices that are illegal simply because an anti-business legislator crusaded for "justice" for his/her constituents, and because there are few if any constitutional protections on commerce to prevent it.

    On the other hand, if AT&T had claimed in their *user agreement* that they would never charge such a rate, but broke the contract and charged it, that's another matter. But I see no evidence of that at this point.

    In the absence of real wrongdoing, jumping on to this suit would simply be legalized plunder.


  1. testudo

    Forum Regular

    Joined: Aug 2001

    +3

    Re: Yes

    The only one who said it was wrong were those who brought the suit. However, they could also be liable if they said the ETF was to cover the cost of the hardware due to early termination, you could argue it should have been adjusted.

    Of course, note that the web site says that counsel will be paid from the $16 million (no, for some reason they don't get paid in long distance cards like others in the case).

    And the counsel has been nice enough to agree to request NO MORE than $6 million. Plus 'reasonable' expenses.


  1. Flying Meat

    Junior Member

    Joined: Jan 2007

    +1

    doodz. really?

    little old at&t needs your support?

    I think they are big and bad enough to protect themselves at this point. Heck, they get to donate whatever ungodly amounts they want to candidates for election (not like they didn't before, but..). I dare you to out buy them. Check those linty pockets in the coat you wore a few days ago. I'll bet there's enough dough in there!


  1. Jonathan-Tanya

    Fresh-Faced Recruit

    Joined: Oct 2004

    +2

    they all did it

    Sprint, Verizon, T-mobile have all settled similar cases. There seems to be the suggestion this was to avoid a costly legal battle, but in many of these cases, they used every legal trick in the book to keep fighting the case - trying to compel arbitration, quibbling over jurisdiction, in some cases fighting it for years.

    It's when its about to go to trial, that they then settle. Why would they go to trial? It seems they feel they have little chance of winning, so after procedural moves are exhausted, they then pay out.

    The article says you are included even if you didn't pay an ETF, well of course. The ETF was designed to keep you from leaving the company, and so if an illegal fee was paid or an illegal ETF just prevented you from moving to another company - same diff, the damage was done.

    I have zero clue why anyone being offered money would turn it down. my hunch is AT&T wouldn't be so generous with you....take the money that you are owed.


  1. carguy423

    Fresh-Faced Recruit

    Joined: Jan 2010

    -2

    Responsibility

    To me this is just another case were people won’t accept responsibility for their actions. We all agreed to pay this fee when we signed up with any carrier. I not am saying that some lawsuits aren’t justified. Christ when is enough enough. Not sure about anyone out there but I’m tired of my tax dollars paying for this c***. I’m sick of rising taxes. I’m sick of government spending due to the fact that someone didn’t know coffee was HOT!!! . Now with this lawsuit do you know who’s going to pay all this money back? Me and you with rate increases and higher taxes. Why hasn’t anyone figured this out? The money just doesn’t magically appear. No wonder this country is screwed. The government telling a business how they can do business to protect themselves. Way to go people one more step to socialism


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