updated 04:20 pm EST, Thu January 28, 2010
T-Mobile to replace faulty BlackBerry trackballs
T-Mobile will reportedly soon begin offering a goodwill gesture to those who bought BlackBerry Pearl 8100/8120 and Curve 8320 handsets from the provider and are having issues with the trackball. At its retail stores, T-Mobile will replace the faulty trackballs free of charge. Whether or not T-Mobile has any help from RIM on the replacements is unknown.
The free replacement program will kick off on February 15th. Other BlackBerries beyond T-Mobile have also had widely publicized trackball problems, such as the Tour, though carriers have often denied these issues. [via TmoNews]