Customers complain of diminishing content

Microsoft has been accused of quietly removing content from its Zune Pass service, according to several posts on the Zune forums. Subscribers have posted long lists of artists and albums that have seemingly disappeared from the available music. Albums are allegedly missing from groups such as The Kills, Jane's Addiction, Arcade Fire, Interpol, Silversun Pickups, Beck, The Flaming Lips, They Might Be Giants, Pearl Jam, The White Stripes and The B-52s, among others.

Although a portion of the omitted content appears to be from certain record labels, users have also noticed individual songs missing from albums. Several unconfirmed reports point to problems occurring only after the recent software update.

Microsoft staff have been asking for additional details from frustrated users, however the company has yet to fully explain the problems. It remains unclear if the albums have been pulled due to licensing changes or a glitch within the Zune Pass system.

By Electronista Staff