updated 10:35 am EDT, Thu July 1, 2010
Jobs makes clearer that iPhone 4 is being fixed
Apple co-founder Steve Jobs has cleared up some ambiguity hinted at earlier as part of a dialog with a potential ex-fan. Following heated complaints from a BGR reader, Jobs called much of the recent analysis a "few days of rumors" but also acknowledged that there's an issue. "We are working on it," the executive said.
The iPhone 4's frame-as-antenna design has proven to be an increasing problem of public image for Apple, as customers have been concerned that they might be forced to get a case to maintain reception. In-depth looks have primarily characterized the grip-related, sharp drops in signal as dependent on hardware, but both Jobs and a reportedly silenced support post have implied that Apple might have a solution in a firmware update. If true, it would help the iPhone switch to a better signal faster and avoid a connection drop.
Publicly, the company's official policy is to deny problems, but it's under pressure to deliver a fix as it now faces lawsuits accusing it of misleading customers. Both Motorola and Nokia have exploited the bug to their advantages by noting that their phones are designed to be used in any position.