Nokia hires BlackBerry vet to speed up smartphone launches

updated 10:10 am EDT, Mon July 5, 2010

Nokia gets RIM to help ailing smartphone business


Nokia has quietly bolstered its phone strategy today by recruiting a key developer from RIM. The BlackBerry creator's Europe and Middle East managing director, Charmaine Eggberry, is leaving to join Nokia as its global senior VP of Go-To-Market Operations. She should handle marketing worldwide but will primarily be tasked with launching phones and services in other countries.

Eggberry previously worked as a marketing director at communications giant Lucent before its merger with Alcatel.

The hire is the latest of an accelerating number of steps Nokia is taking to shore up its struggling phone business, particularly in smartphones. In May, it restructured the company a second time to simplify a complex organization that had been segmented by operating system as much as target market. It also appointed a new mobile lead who has acknowledged that quality and shipping time frames have been issues for Nokia.

The company is still the leader in both smartphones and the broader phone market but has been losing share since mainstream BlackBerries, the iPhone and eventually Android devices reached the market. Symbian, Nokia's choice for an OS has been criticized for an aging, complex interface only now getting multi-touch. Many of its smartphones have also been attacked for being unveiled several months before they actually ship and sometimes not being ready even then. The N97 was unveiled in fall 2008 but didn't ship until summer 2009, when it arrived with unstable firmware that Nokia itself later admitted was poor. The N8 partly addresses this, though it still isn't believed to be shipping until late August, four months later. [via MobileMarketing]


By Electronista Staff

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Previous Comments

  1. ownzyouall

    Fresh-Faced Recruit

    Joined: Apr 2010

    +1

    Eggberry is leaving Blackberry. Good.

    Anyone see the irony??

    Nice to see how someone with talent o move away from RIM.

    Honestly i think blackberry's got everything messed up. Each year they update each and every single model of their phone + sometimes they decide to do it once every 6 months.... take the blackberry bold for example. The 9700 was launched in Late October/early November and this year around May, they've already designed a newer version (the new tour they call it).

    My point is, STOP WASTING SO MUCH MONEY, research, advertising, etc etc - too many darn models are being released, its so stupid. Lets take a look at Apple now, Apple on;y releases one model per year, that lets them sell more, cases, docks, accessories, speakers etc.... its so much better that way. RIM is getting desperate. Plus the fact their current OS is functioning like windows 95, believe me its garbage - there is not multi-tasking "NOTHING".

    Each time I read something bad happening to Blackberry I'm actually happy that they are suffering for not keeping up with consumer demands. If RIM offered more free apps and not always "trying to charge everything you do on there" and releasing a new model once per year they should be fine. Rim needs a new leader because in my opinion, they're confused as heck and do not know who a proper target market.

    I hope Eggberry makes Nokia beat RIM. Clearly, its is very usual someone at such a high position is likely to leave their position. But i hope its all for a good reason. Good luck to you Charmaine.


  1. JeffHarris

    Fresh-Faced Recruit

    Joined: Oct 1999

    +1

    Apple has more Flexible Architecture

    I think the difference is that Apple can ADD fairly significant features simply by upgrading the ROM along with new iOS system software releases.

    My iPod touch 2G shipped with iOS2. Last year, it was upgraded to iOS3 and recently to iOS4. Those are 2 significant software upgrades.

    If Blackberries are capable of that, I've not heard they can.


  1. wrenchy

    Fresh-Faced Recruit

    Joined: Nov 2009

    -1

    re: Apple has more Flexible Architecture


    Blackberry's are capable of making decent phone calls.

    If iPhones are capable of that, I've not heard they can.


  1. cube55

    Fresh-Faced Recruit

    Joined: Jun 2010

    +1

    FUD

    1) BlackBerry devices have been able to multitask efficiently for YEARS.

    2) BlackBerry devices have been able to upgrade their software for YEARS. They've also been doing it wirelessly for a while now.

    3) The new Bold ownzyouall references, similar to the Tour, is a completely different device on a CDMA network. Last time I checked there was no CDMA iPhone.

    The FUD spread on this site is laughable.


  1. Jonathan-Tanya

    Fresh-Faced Recruit

    Joined: Oct 2004

    0

    I own a blackberry 9700

    The first thing I wanted to do with it, was select items by touching the screen - no go, you have to use this optical track pad.

    Frankly it just would be great if you could touch the screen to select things, the trackpad is annoying as all get out.

    The 624mhz processor is slow by todays standards - games are a joke on the device.

    The software like Blackberry App World, is behind Apple, mostly due to the poor selection of apps.

    The interface is non-intuitive and the instructions don't even match what you are supposed to do - it was an exercise in frustration just setting the Alarm the first time, the Clock app wasn't where the instructions indicated, but I did find it eventually.

    After you go through the painful experience of learning where things are and get somewhat more efficient with the trackpad, things start looking up.

    A large part of the phones front real-estate is taken up by a tiny keyboard. They keyboard is hit and miss, due to its small size, its easy to hit the wrong keys. (maybe if your thumb is smaller than mine, you'll do better).

    The screen is tiny but the 480 x 360 pixels that they crammed onto the 2.5" screen makes for a bright and sharp looking display.

    The browsing experience is mostly hampered by the trackpad, and using the optional download for Opera browser, I found most sites to be OK.

    But, at the same time, if you take where, for example, Apple has done up their own YouTube interface to make YouTube downright pleasant on the iPhone - its still a kludgy site on the Blackberry - even if it works.

    I do like having my blackberry email address, and getting mail on the phone works, and even with the hit and miss on the tiny keys, the hardware keyboard, is nice to have - no phone keyboard is perfect yet.

    I don't know why other Blackberry owners are defending RIM right now - the 9700 came out with a 624mhz machine with 3.2mp camera as their flagship, well...that spec is not super high, frankly.

    overall I am satisfied with my blackberry, simply because I don't like computing on my phone anyway - allthough I do understand the desire to replace the laptop with a phone - laptops just weren't as portable as we hoped, and mostly my laptop made it from the desk to the couch - but I didn't carry it everywhere.

    The phone having some key 'computer' functions is cool, and I've actually gone back to using a desktop for hardcore computing - such as programming or content creation.



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