Printed from

AT&T: 3G speed crash a Alcatel-Lucent bug, being fixed

updated 12:05 pm EDT, Wed July 7, 2010

ATT says 2pc of HSUPA towers hit by Alcatel glitch

AT&T today explained the sudden upload speed drops that had plagued iPhone 4s and other devices on its network. The carrier claimed that the issue was sparked by a "software defect" in Alcatel-Lucent's 3G base station hardware that stalled uploads for any device that supports HSUPA. A fix is being developed, a spokesman said, but there was no estimated time for when it would be resolved.

The company spun the story by claiming that only two percent of its customers would be affected and that the glitch still meant "normal" HSPA upload speeds. Customers have disagreed as the speed dropped from typical speeds of more than 1Mbps up to, in some cases, less than 100Kbps. HSPA usually provides more than 100Kbps, and sometimes within a few hundred Kbps.

While a much more definitive explanation than since debunked rumors of deliberate upload caps, the glitch is another flaw for iPhone 4 users, which have faced antenna sensitivity problems regardless of the strength of their networks. Potential reception has gone up with the iPhone, but holding the phone left-handed or in another form that bridges the antennas can reduce or even kill the signal. Slow upload speeds could magnify the issue by rendering uploads unusable where they would still have worked in the past.


By Electronista Staff


  1. vintagegeek

    Fresh-Faced Recruit

    Joined: May 2007


    Upload Bad in Jersey

    The best I've been able to get this week is 56k. It can take 20-30 seconds to send a text only e-mail.

  1. chotty

    Fresh-Faced Recruit

    Joined: Jan 2003


    You forgot to add

    the Proximity sensor debacle as well!

  1. testudo

    Forum Regular

    Joined: Aug 2001


    oh please!

    Don't you all realize this is just another story about 5 guys having an issue and blowing it completely out of proportion! Just like the yellow screens and the lost reception and the proximity sensors!

  1. Flying Meat

    Dedicated MacNNer

    Joined: Jan 2007



    No law suit?!!

    We're slipping.

  1. facebook_Doug

    Via Facebook

    Joined: Aug 2010



    Yet another reason to kill the iphone and get a real phone, and a real network.

Login Here

Not a member of the MacNN forums? Register now for free.


Network Headlines


Most Popular


Recent Reviews

Neurio Intelligent Home Monitor

The recently released Neurio Intelligent Home Monitor is a piece of hardware that, when integrated into a home's breaker box, monitors ...

Apple 13-inch MacBook Pro (Early 2015)

Although the new darling of the Apple MacBook line up is the all-new MacBook, Apple has given its popular 13-inch MacBook Pro with Ret ...

Seagate Wireless

It seems like no matter how much internal storage is included today's mobile devices, we, as users, will always find a way to fill the ...



Most Commented


Popular News