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Toshiba's Android tablet sales stop in UK after major flaws

updated 10:45 pm EST, Sun November 14, 2010

Toshiba Folio 100 pulled from UK sales after bugs

Toshiba's entry into Android tablets hit a major setback today as UK retailers have stopped sales of the Folio 100. A set of leaks of company memos from Dixons chain stores Currys and PC World have shown that both are freezing sales after a "high return rate" for multiple issues. Shops have pulled it off their websites and deliberately boosted the price to 999 ($1,613) to deter customers from asking about a sale.

Among the issues reported at MoDaCo's forums have been the absence of Android Market and Flash support despite the use of Android 2.2, random wakeups from standby and a lack of responsiveness. Some owners have also commented on a poor-quality display and low build quality with a relatively fragile plastic shell compared to the tighter build of the Samsung Galaxy Tab and the aluminum iPad. Flash should be available on Monday, but most workarounds have so far involved rooting and installing custom firmware.

Toshiba hasn't commented on the halted sales, and its lack of communication has been cited by some forum goers as a reason for returning the Folio 100.

In addition to affecting Toshiba, the abortive launch could spell trouble for the early days of Android tablets. The Galaxy Tab has had modest success in its earliest days but is so far the only device with a concerted, international launch and generally favorable reviews. Other devices have either faced troubles like Toshiba's or, more commonly, have been sold through relatively niche channels such as Borders' sales of Velocity Micro's Cruz Reader and Cruz Tablet. Google's second wave is most likely to hit in early 2011 with models LG and Motorola among those expected to arrive. Lukewarm reception and quality issues in the inital batch of Android slates has helped give 95 percent of the tablet space to iPads so far in 2010.





By Electronista Staff
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Comments

  1. Paul Huang

    Mac Enthusiast

    Joined: Sep 1999

    +8

    I think they misspelled the product name in the fi

    Foiled!

  1. rtamesis

    Dedicated MacNNer

    Joined: Jan 2000

    +20

    Greedy Toshiba

    Didn't Google tell those slate manufacturers not to use the current version of Android for their slates and instead wait for the next version? I guess Toshiba thought that they could make a quick buck and chose to ignore Google's advice.

  1. Foe Hammer

    Fresh-Faced Recruit

    Joined: Feb 2005

    +6

    In A World Of Tablets ...

    ... Toshiba does. Droid doesn't. Toshiba doesn't.

  1. JeffHarris

    Fresh-Faced Recruit

    Joined: Oct 1999

    +13

    Over-Promised, Failed to Deliver

    A premature release like this is the sort of thing that can kill a product...

    ... and strengthen Apple's mindshare!

  1. SockRolid

    Forum Regular

    Joined: Jan 2010

    +8

    Doomed from the start

    7" screen = tweener sized. Too big for pocket, too small to touch-type on.

    Android = proof that software is the hard part, not the hardware.
    Still haven't gotten it right after 2.2 tries. And Google doesn't care about
    tablets. Chrome OS is their tablet OS of choice. Just ask Sergey Brin.

  1. Bunnyturd

    Fresh-Faced Recruit

    Joined: Jul 2008

    +7

    Flaw

    Android Tablet is the flaw.

  1. Athens

    Addicted to MacNN

    Joined: Jan 2003

    +1

    Full of mistakes

    Mistake 1 - Software

    Using the same OS as a smart phone with out any tweaks is going to cause issues. While the iPhone and iPad share a common iOS, parts of them are different and most of that is the bundled apps that come with it. Address book, youtube and other apps are redesigned for the larger screen space of the slate. There has to be a android slate version that its bundled core apps are redesigned for the larger screen space. And with out market place users are going to be left out in the cold for a lot of good apps as well with a Android based slate that isnt officially supposed to be used for that purpose.

    Mistake 2 - Hardware

    The device has to feel strong and the most important part of the device is the screen since thats what people are looking at and interacting with. Cheap out on the screen is instant doom. If the device is going to carry a price tag as high as the iPad it has to feel as good as the iPad or its game over. In the Computer hardware side of things, Macs feel and look better and stronger but they command a much higher price tag. PC's get away with cheap ugly cases because there is a real difference in price. The slates are going to have to be priced much less then Apple to get away with any shooty construction or feeling.

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