updated 09:30 pm EST, Thu December 2, 2010
HTC says HD7 death grip inevitable
HTC on Thursday defended itself against the HD7's reported antenna issue with language much like that used by Apple to defend the iPhone 4. It argued that it put a large amount of effort into the design of the Windows Phone 7 device and that it would keep working when the signal itself wasn't an issue. The nature of hands made it impossible for HTC or any phone maker to avoid signal degradation, it said, much as Apple insisted that all phones had such problems.
"Quality in industrial design is of key importance to HTC," the company read in a statement. "To ensure the best possible signal strength, antennas are placed in the area least likely to be covered by a person's face or hands while the phone is in use. However, it is inevitable that a phone's signal strength will weaken a little when covered in its entirety by a user's palm or fingers. We test all of our phones extensively and are confident that under normal circumstances reception strength and performance will be more than sufficient for the operation of the phone when network coverage is also adequate."
Debates have persisted over how likely the issue is to exhibit itself in real-world conditions, although some tests showing a tight but realistic grip have shown both call drops and slow or non-existent data traffic. The problem hasn't been widely reported, although a similar effect also occurred for the iPhone 4, where complaints were initially very active but quieted down both after Apple's case program and after attention died down. [via ComputerWeekly]