Netflix pulls 'add to DVD queue' on streaming devices

updated 06:35 pm EST, Mon January 17, 2011

Netflix yanks DVD queue options to drive online


Netflix on Monday told viewers that it was dropping the "add to DVD queue" option from all streaming-capable devices. Blu-ray players, game consoles and likely the iPad and iPhone apps will now have to visit the regular website to add any DVDs. The company claimed it was necessary to "concentrate on offering you the titles that are available to watch instantly [online]," according to product management lead Jamie Odell.

Including the physical rental option purportedly "complicates the instant watching experience" and slows down the development of the Internet viewing feature.

It's unclear how leaving a button would create problems with the service. Netflix may instead be using the move to encourage more Internet streaming in what has been a concerted push for the past few months. It began offering its streaming-only plan in the US while simultaneously hiking the rates for DVD subscriptions. Several home theater equipment makers, including Boxee, have agreed to start implementing One-Click Netflix buttons that take users directly to the streaming option.

The shift has already provoked a large amount of mostly negative criticism from subscribers. Many have argued in the comments that they still subscribe to physical discs and that it makes the process unnecessarily difficult if a movie isn't available to stream but could otherwise be added to the DVD queue to fill in the gap.

"With the addition of other streaming apps and devices, competition is getting stiffer, and your move is to make it more expensive and offer fewer services?" one subscriber said. "At this rate, I will definitely have moved on before 2012."


By Electronista Staff

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Previous Comments

  1. scottshu@scottshu.com

    Fresh-Faced Recruit

    Joined: Jul 2008

    +8

    The honeymoon is over

    The bean-counters and Hollywood studios are finally taking over. Postal delivery is a huge cost center for Netflix and they are doing everything they can to eliminate it. On the other side, the studios are doing everything they can to withhold popular titles from services that aren't pay-per-view. Who gets squeezed? The consumer, of course.

    What a shame. Another great company starts a long, slow slide toward mediocrity.


  1. JeffHarris

    Fresh-Faced Recruit

    Joined: Oct 1999

    +2

    Bye Bye App?

    Granted, the way the iPad app handles my DVD/Blu-ray queue isn't so great, but still, it's incredibly handy to be able to browse and manage it on my iPad.

    Maybe this is Netflix's way of getting everyone to use a browser and save them the cost of developing apps for various platforms.

    If they kill the app's disk queue, I'll dump it!
    What's the point when Safari can stream movies?


  1. driven

    Addicted to MacNN

    Joined: May 2001

    +1

    Blockbuster

    I still use the streaming on Netflix (when it works), but with DVDs at Blockbuster now the same price as Redbox and no waiting days for the disk, I have very little ongoing use for Netflix for DVD rentals.


  1. msuper69

    Mac Elite

    Joined: Jan 2000

    +4

    The real problem is ...

    when will Netflix have movies that are not old and crappy?


  1. Wingsy

    Fresh-Faced Recruit

    Joined: Apr 2005

    -2

    The Other Real Problem Is ...

    Being able to stream an HD movie before I grow old and die. Seriously, even with a 12mbit bandwidth I cannot get a speed from Netflix that allows watching an HD movie. It hangs up buffering for FOREVER! I haven't been able to watch any HD movie in a long time now. Even standard def can be lousy. Last night I tried watching a few episodes of Surface (SD) and I'd get to see 30 seconds, then 30 seconds of buffering, and on and on like that through several episodes. Frustrating. Tried different DNS settings, all to no avail.


  1. coffeetime

    Fresh-Faced Recruit

    Joined: Nov 2006

    0

    Making sense

    No comment on removing it. I find it annoying when I don't see it on instant library, therefore I would rather not seeing and knowing it. As for App, there's never been DVD queue and it's always has been only Instant Queue. The Netflix App is meant to watch streaming on iPhone/iPod Touch, not managing DVD queue. Unless you use third party App such as iRentMovie, which contains both DVD and Instant Queues from Netflix but you can't watch streaming. This move makes sense to me.


  1. Grendelmon

    Fresh-Faced Recruit

    Joined: Dec 2007

    +1

    Who cares?

    Seriously? Why would you manage your DVD queue from a device that streams, anyway? Seems to be a logical move to me. Why is everyone freaking out that Netflix is going to stop DVD mail distribution?


  1. VRSpock

    Fresh-Faced Recruit

    Joined: Jan 2011

    -3

    DVD's are DEAD...D. E. A. D......DEAD!

    We still have one from about 8 months ago sitting on a shelf from Netflix......HA HA!


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