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Deutsche Bank leans toward iPhone over BlackBerry

updated 04:20 pm EST, Tue January 25, 2011

 

iPhone endorsement tied to third-party app


International financial firm Deutsche Bank should be opting for the iPhone over its previous smartphone of choice, the BlackBerry, says an analyst with the company's Equity Research group, Chris Whitmore. The bank recently ran a two-month trial of the iPhone, which Whitmore describes as having been "overwhelmingly positive." To provide secure e-mail the trial depended on an app provided by Good Technology, rather that Apple's native Mail client.

The Good app operates using Microsoft Exchange, but is said to provide the look and feel of accessing a Gmail account. The iPhone's touch interface made it easier and faster to access content during the trial than with a BlackBerry, Whitmore suggests. He adds that people were able to carry one phone for both personal and corporate e-mail.

Some tradeoffs are reported to have been made. Unlike the BlackBerry, the iPhone can't download e-mail in the background, which forced trial participants to open an app to receive new messages. The BlackBerry moreover has a dedicated light to indicate new e-mail, saving people the trouble of even unlocking a phone.


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By Electronista Staff

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iPhone, industry, enterprise, BlackBerry, mobile phones, Deutsche Bank

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  1. ClickSpace

    Fresh-Faced Recruit

    Joined: Mar 1999

    +2
    01/25, 04:45pm | report spam | reply

    Built-in Mail has Exchange Support

    Doesn't the built-in Mail app have Exchange support? Why would anyone need to use a third party app for that? They could provide a hook for push notification to alert users of new incoming mail. I get notified when there's new mail even when I don't have Mail running. I use both Google Mail and Mobile Me mail.


  1. djbeta

    Fresh-Faced Recruit

    Joined: Jan 2004

    0
    01/25, 06:04pm | report spam | (1 reply) | reply

    perhaps because that Exchange email...

    is only as secure as a 4 digit numeric pin ?

    I do wish Apple would allow for more content to be pushed to the phone. Sure you can get your email headers and a preview of the email, but not the whole email (with attachments) unless you open your email while you have signal.

    I personally travel quite a bit where there is no signal (subways, etc.) and it's a real bummer not to be able to open email attachments or be able to read information in my other apps (e.g. Instapaper).

    Does anyone know if WebOS or Android handle push any better? (i.e. allow a truer form of it?) LOL





  1. iphonerulez

    Fresh-Faced Recruit

    Joined: Nov 2008

    +3
    01/25, 06:10pm | report spam | reply

    I hope this represents some sort of tipping point.

    If this bank thinks the iPhone is secure enough to handle business transactions, then I'm sure other corporations could follow suit. After the iPhone, the iPad should be a shoe-in and even the lowly iPod Touch.

    Will Apple have to put some sort of hook into the OS in order to be able to download email in the background or will an app alone be able to handle that? To me, the iPhone not being able to handle such a background task seems rather behind the times since music can be streamed in the background using Pandora.


  1. testudo

    Forum Regular

    Joined: Aug 2001

    -1
    01/26, 11:13am | report spam | reply

    but...

    The guy saying they should be switching isn't with the company's IT department. He's with the Equity Research Group. Which probably invests in certain stocks in which statements like this might help push the number one way or the other so they can make some quick cash.

    And what does 'overwhelmingly positive' mean in context? Was it just that people could use the phone? They didn't have issues? Or is this in comparison to the BlackBerry, as in "people loved it much more than their blackberry'? And since he might have been involved from the user side, did he get this information from the IT side? Were they positive about it?

    Of course, I'm sure if there really was some major hiccup with the test (that the users may not have seen, but the IT people did, like noticing insecure connections, mail issues, or whatever they were looking for, and decided to stay with BlackBerry, they'd be labelled as IT drones who just go with the complicated mass because that's what they know and keeps them employed and all the usual FUD passed around when someone doesn't decide that the Apple solution is the one and only solution.


  1. testudo

    Forum Regular

    Joined: Aug 2001

    -1
    01/26, 11:24am | report spam | reply

    Re: Built-in Mail has Exchange Support

    Doesn't the built-in Mail app have Exchange support? Why would anyone need to use a third party app for that?

    For security. The Good app keeps all the user's corporate mail, files, calendar completely separate from all other data on the phone. And keeps it secured/encrypted. It keeps the corporate mail from being intermingled with personal mail (so, for example, bob can't get an email about Apple's new iPhone 5, then hit 'forward', shoot it to all his friends, and just change the 'from' field to his personal account to bypass the email going through company servers). It's called Corporate Security. It's completely different than just you with your phone.

    They could provide a hook for push notification to alert users of new incoming mail.

    How do they provide a 'hook'? Hooks are usually not allowed in iOS, since it implies your hacking something into the OS.

    I get notified when there's new mail even when I don't have Mail running. I use both Google Mail and Mobile Me mail.

    But the only notification you can get is a sound (and I don't think you can change it). I turned the beep off my iPod years ago because it would beep all the time, regardless of what I was doing. I'm sure many people do that (esp. if you're in a meeting), or don't hear the sound (because its in your pocket or your driving).

    The only way to see if you have NEW mail is to unlock the phone, and look at the mail icon (assuming it's on the current screen). And that assumes you never leave any unread mail in your mailbox. I leave tons of mail marked 'unread' in my mailboxes. Which means my mail might have some number like '130' on it, and from all accounts. So I have to actually open the mail app to see if anything is new since I last read mail.

    Now, compare that to glance at your phone and seeing a light blinking to tell you new mail has arrived.


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