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Samsung insists misquoted, Galaxy Tab sales 'quite smooth'

updated 10:20 am EST, Tue February 1, 2011

Galaxy Tab sales said fine, questions remain

Samsung on Tuesday disputed claims that it had said its Galaxy Tab sales were well below shipments. It recaptured a segment of the results call (below) and said that executive Lee Young-hee had described the sales to real customers as "quite smooth," not "quite small" as the WSJ had said. The company still declined to say what that number was but hinted it might be higher.

The firm still didn't dispute other parts of the call that still challenged its claims of a brisk sales rate. Lee had also mentioned that the sell-out rate, or real-world customer sell through, "wasn't as fast as we expected." Its claims were now closer in line with typical industry practices and suggested that most of the shipments might have been sold.

Questions have still persisted despite the defense. Along with real sales numbers, a recent American study showed a 15 percent return rate on Galaxy Tabs where Apple's iPad was at just two percent. The early data suggested Samsung may not have as high a permanent ownership rate as its figures imply.

By Electronista Staff
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  1. kerryb

    Fresh-Faced Recruit

    Joined: Aug 2001


    oh sure....

    I know what small sales means but not sure what smooth sales means???

  1. digiprod

    Fresh-Faced Recruit

    Joined: Sep 2007



    Is the 18 percent of returns going smoothly also?

  1. freddymac

    Fresh-Faced Recruit

    Joined: Jul 2010


    It's called

    Damage Control!!!!!!!!!!!!!!!!!!!!!!!
    Way to go Samsung...........

  1. Foe Hammer

    Fresh-Faced Recruit

    Joined: Feb 2005



    "Smooth sales" means they're not having a problem selling a small number of them. The problem is in keeping the small number actually sold.

  1. droz

    Fresh-Faced Recruit

    Joined: Jul 2009



    executive Lee Young-hee = "You're Fired!" :)

  1. sammaffei

    Fresh-Faced Recruit

    Joined: Sep 2004


    New "Galaxy Tab"

    Leaves Samsung's profits "soft and unmanageable".

  1. chippie

    Fresh-Faced Recruit

    Joined: May 2009


    Clearly Samsung's Galaxy Tab Is A True

    and serious competitor in the tablet space. Why else all the hoopla over nothing and misquoting of a company representative? Return rates of all consumer electronic goods in the USA is between 11% and 20%. So good on apple with 2% rate on the ipad. And congratulations to Samsung for successfully introducing a tablet with a relatively unknown OS( to most consumers).
    Further, Samsung may introduce the Galaxy Tab2 tomorrow. And get it to market before the ipad2. Also, Samsung is a huge company with more than enough cash to fight apple. Plus, it actually supplies parts to apple products.

  1. facebook_Tony

    Via Facebook

    Joined: Feb 2011


    Galaxy Tab Not Conquering Universe?

    Here in the UK, I see that our largest supermarket chain, Tesco, is discounting the Tab by around $80. I asked a Tesco staff member how sales were going and he said that pre-Christmas turnover for the Tab was a disaster and Tesco had a lot of stock to shift - hence the discount. Even then at $525 it is never going to be in big demand.

  1. charlituna

    Fresh-Faced Recruit

    Joined: Sep 2009


    show me numbers

    How many have sold to end users and how many stayed with those users.

    That's the talk I want to see.

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