updated 10:20 am EST, Tue February 1, 2011
Galaxy Tab sales said fine, questions remain
Samsung on Tuesday disputed claims that it had said its Galaxy Tab sales were well below shipments. It recaptured a segment of the results call (below) and said that executive Lee Young-hee had described the sales to real customers as "quite smooth," not "quite small" as the WSJ had said. The company still declined to say what that number was but hinted it might be higher.
The firm still didn't dispute other parts of the call that still challenged its claims of a brisk sales rate. Lee had also mentioned that the sell-out rate, or real-world customer sell through, "wasn't as fast as we expected." Its claims were now closer in line with typical industry practices and suggested that most of the shipments might have been sold.
Questions have still persisted despite the defense. Along with real sales numbers, a recent American study showed a 15 percent return rate on Galaxy Tabs where Apple's iPad was at just two percent. The early data suggested Samsung may not have as high a permanent ownership rate as its figures imply.