Printed from http://www.electronista.com

Alienware, HP, MSI freeze sales of Sandy Bridge hardware

updated 01:35 pm EST, Wed February 2, 2011

Faulty Sandy Bridge mainboards halt PC sales

Alienware, HP and MSI have stopped selling computers powered by Intel's new Sandy Bridge processors due to a design flaw in the chips. Intel said performance of the SATA2 ports on the mainboard can degrade over time. HP and MSI will hold back products with the chips, and Alienware removed the buy page for its m17x gaming notebook. HP, apart from pulling some of its models, will also delay a business product demo scheduled for February 10 in San Francisco.

Four Dell products are affected under the XPS, Vostro and Alienware brands. Dell said it will "work directly with" customers who have already purchased the affected products.

Intel on Monday said the flaw will cost $1 billion in missed sales and a fix. Samsung and NEC are also affected, with the former promising to offer refunds on affected models and the latter pushing back the release of four new models.

MSI has stopped shipping affected products and told its distributors and resellers to do the same. Furthermore, the company offers owners of affected products the option to swap it out for a new, fixed device that has similar or better specs that arrive in April or return it. More information about the swap option is promised before the end of February. It also advises owners to plug in storage devices to the SATA3 ports on the mainboard as a short-term fix, as they are unaffected by the problem.

New, fixed versions of the chips are already being manufactured, but the faulty chips began shipping on January 9, and about 8 million chips need to be replaced.



By Electronista Staff
toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

Razer Taipan mouse

The list of gaming devices is growing larger with each passing day. A large number of companies have entered the gaming input arena, a ...

Cambridge Audio DacMagic XS

Every computer with a microphone or headphone port has one -- a digital to analog converter (DAC). There are nearly as many chipsets a ...

D-Link Wi-Fi Smart Plug

Home automation fans have been getting their fair share of gadgets and accessories in the last few years. Starting with light bulbs, a ...

Sponsor

toggle

Most Commented

 
toggle

Popular News