updated 02:35 pm EST, Fri March 11, 2011
ATT says Atrix HSUPA 3G coming soon
AT&T in a Better Business Bureau response defended itself against accusations that the lack of HSUPA 3G on newer smartphones was intentional. Customer Appeals Manager Sheila Utech insisted that phones like the Atrix 4G didn't have their upload speeds capped. She confirmed earlier tips and said AT&T was still testing the faster 3G, which would reach the Atrix, and other phones like the Inspire 4G, once ready.
The statement didn't explain why HSUPA was active on the iPhone 4 and 3G modems, leading many to believe that Apple and data-only devices received special treatment. Utech's remarks also didn't explain why the company wasn't giving HSUPA to devices in areas where HSPA+ was active.
It's believed AT&T may have been concerned about the impact of broadly enabling the faster uploads and stopped it on devices where it wouldn't be as noticeable and where it was allowed to alter software. Apple insists on a consistent experience for the iPhone and doesn't let carriers custom-install apps.