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iPad 2s suffering from backlight leaks

updated 12:55 pm EDT, Tue March 22, 2011

Buyers complain of multiple faulty replacements

A number of iPad 2 buyers have been encountering backlight leaks, Apple's support forums indicate. Affected tablets will show extra light bleeding into the display from the edges, in different places and to different degrees. The problem has been present since the product's launch on the 11th, and may continue to appear even after multiple replacement units.

Exacerbating the situation is the scarcity of replacements available. Apple's online store is listing shipping times of four to five weeks for new orders, and while it may be possible to get a quicker replacement through a retail outlet, shops have been regularly selling out stock. Each chain also has its own separate warranty and exchange policies. Some posters have suggested simply returning defective iPads and waiting until availability and quality control have improved.

Apple is reportedly keeping a close watch on returns at the moment. The company is said to be monitoring for issues such as the light leaks, while also devoting extra effort to troubleshooting. No public acknowledgement of the situation has been made so far.




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By Electronista Staff
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  1. SierraDragon

    Mac Elite

    Joined: Mar 2004

    +5

    Yellow Journalism

    C'mon, you guys can do better than that. The headline should read "_Some_ iPad 2s suffering from backlight leaks..."

    Comment buried. Show
  1. mytdave

    Fresh-Faced Recruit

    Joined: Aug 2000

    -14

    design / mfg

    maybe pushing design limits a little too far? need a little more work on quality control there in the slave labor camps?

  1. gadgetguy

    Fresh-Faced Recruit

    Joined: Feb 2011

    +4

    Is perfection attainable?

    Is this really a problem for the majority of users? Until I tried to find the problem by looking at a black screen in a dark closet I had never seen any bleeding. I found one small spot that has zero effect on any of my apps. Some expect perfection and that's there prerogative but they'll probably never be happy with any manufactured product. If you try hard enough you can find something wrong with everything, regardless of brand or industry. Heck, even my Swiss Army knife which I think is great could have a scissors that stays sharper longer.

    Perhaps I'm being too easy on the manufacturers but if the "flaw" doesn't affect my usage of the product then it's not a flaw for me.

  1. testudo

    Forum Regular

    Joined: Aug 2001

    -1

    Re: Is perfection attainable?

    Is this really a problem for the majority of users?

    Don't know. But isn't it nice to have it reported so you can determine if you have a problem, esp. during warranty period, vs. not realizing it until you decide one night to read in bed and realize the damn thing's screen is screwed up?

    Some expect perfection and that's there prerogative but they'll probably never be happy with any manufactured product.

    The problem is how so many people fawn over Apple's designs and hardware as if they're the best thing ever made by man. After hearing such c*** over and over, and then getting one of these magical devices, and have a major issue with it, your expectations have dropped not from just ho-hum to meh, but from 'wow' to 'meh', thus leaving people dissatisfied.

  1. growlf

    Fresh-Faced Recruit

    Joined: Jun 2007

    +4

    I'm finding it difficult to believe this is a prob

    I gave an iPad 2 as a gift. After reading the first report of this, I tried to replicate the problem - and, low and behold, it was doable, but SO SO SO SO SOOOOOO unnoticeable that I can't even begin to think of it as a problem.

    I think that I could replicate the issue on just about any LCD (find areas of uneven brightness/light leaks) if I set the brightness all the way up, generate an all black screen, then take an overexposed picture.

    I'm generally extremely annoyed by image flaws. My Dell Streak has 2 stuck pixels - bugs the heck out of me. I just sent in my new Sharp XV-X17000 3D projector because of a slight darkening of pixels in one portion of the screen (no one else could see it). But this iPad 2 flaw doesn't bug me in the slightest... and I can't imagine anyone ever noticing... EVER... unless they really go looking for it.

  1. sacrums1

    Fresh-Faced Recruit

    Joined: Jan 2010

    +3

    I have the same problem.

    My iphone 4, my Mac book my LG TV don't have this problem.... so I think it could be corrected. I don't think Ipad 1 had this problem either... I am taking mine back for a exchange for a refund.

  1. PRoth

    Fresh-Faced Recruit

    Joined: Aug 2008

    0

    Not enough....

    .... glue.

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