AT&T, Verizon iPhone owners equally satisified, says survey
updated 09:35 am EDT, Tue April 5, 2011
More people planning to buy Verizon model
AT&T and Verizon iPhone 4 owners are so far about equally satisfied, a new ChangeWave survey suggests. Taken from a group of 4,068 people, the survey's results show 82 percent of Verizon subscribers being "very satisfied" versus 80 percent for AT&T. Those only "somewhat satisfied" accounted for 16 percent at Verizon and 18 percent at AT&T.
The figures stand in contrast with quality of service however, specifically in terms of dropped calls. Whereas Verizon iPhone owners reportedly experienced a drop rate of just 1.8 percent in the last 90 days prior to the end of March, AT&T owners suffered a rate of 4.8 percent. The numbers are roughly consistent with overall drop rates for the carriers, measured at 1.4 and 4.6 percent, respectively.
Verizon also holds a distinct advantage in terms of people planning to buy an iPhone 4. Some 46 percent of the people aiming to buy the device in the future are going with Verizon, versus just 27 choosing AT&T. The latter's rating is in fact equal with the group lumped under "don't know/other" in the survey.
"We note, however, that Verizon is still in the early stages of its iPhone 4 offering to consumers," ChangeWave remarks. "It remains to be seen how well the Verizon network performs as the number of Verizon iPhone 4 owners ramps up and inevitably puts more pressure on their system." Much of AT&T's troubles have been attributed to the sheer amount of data traffic iPhone users generate.
Via Facebook
Joined: Apr 2011
Awarding Mediocrity
Last I checked, an 82 and 80 were both just "average". If these were academic grades, you'd be looking at a mid- and low- "C". Congrats AT&T, you're just above a passing grade!