updated 08:25 pm EDT, Wed April 27, 2011
Lawsuit accuses Sony of PSN negligence
Sony has quickly faced a legal backlash against the revelation that PSN account data was hacked as a lawsuit (PDF) has accused it of being negligent. The San Francisco-based complaint from Kristopher Johns, possibly a class-action, argued that Sony hadn't taken "reasonable care" to secure gamers' information and violated privacy rights. Sony had also breached its warranty promise, Johns said.
Johns' primary attorney, Ira Rothken, argued that the complaint was as much about discovery and encouraging Sony to do better. "We are hopeful that Sony will take this opportunity to learn from the network vulnerabilities, provide a remedy to consumers who entrusted their sensitive data to Sony, and lead the way in data security best practices going forward," he said in a statement.
Fellow lawyer J.R. Parker was more direct and claimed that the violation of customers' expectations was "staggering" for a company of Sony's size. The lawsuit was seeking not just damages for the exposed data and the PSN outage but also credit monitoring and other extra services to prevent losses from mounting further.
Sony hasn't publicly commented on the complaint. [via IGN]