updated 12:50 pm EDT, Fri May 13, 2011
HTC blamed for poor images on Trophy, HD7
Color banding and resolution problems after users updated their HTC HD7 and Trophy handsets with the NoDo software are being blamed by Microsoft on HTC. A Microsoft tech on the company's forum said the phone maker didn't adhere to Microsoft's strict specifications for its mobile operating system with HTC giving the phones 32-bit color depth support rather than the mandated 16-bits. While the company allows multiple device makers, it has strict chassis guidelines to guarantee a consistent experience across devices.
In the update, it's believed Microsoft switched off 32-bit support but didn't turn on dithering. As such, the images look washed out and with visible gradients between shades. Users are complaining of the resulting poor image quality throughout the phone, including in apps, games, photos, videos, background, lock screen and marketplace.
Microsoft promises to fix the issue in the upcoming Mango update.