updated 11:50 am EDT, Fri May 27, 2011
European rules guarantee two years of coverage
AppleCare may be violating the European Union's consumer protection laws, Italian officials suggest. The Italian government is said to be probing Apple's support plan because of European warranty laws, which guarantee at least two years of coverage on personal electronics. By default, Apple products include only a one-year warranty; AppleCare costs an extra fee, and only then extends coverage to two years on average, or three in the case of Macs and Cinema Displays.
Apple is said to be defending its one-year warranty as coming on top of local ones. The issue may therefore be split between Apple and third-party retailers, who could be assuming that Apple will provide the legally-mandated two years. The Italian government has not filed any formal complaints against Apple so far.