updated 01:50 pm EDT, Thu August 4, 2011
Customers affected in all boroughs
AT&T claims to have resolved a software problem that had caused voice outages for many wireless customers in New York City. The bug, which reportedly turned up during "routine" maintenance, affected the carrier's voice service in Brooklyn, Queens, Manhattan and Long Island.
The company initially suggested the problems were limited to its 3G voice network on Long Island. The true extent of the service disruption remains unclear, however.
Although the issue is now said to be fully resolved, AT&T had migrated some of its customers from the 3G voice network to the 2G network as a temporary fix. [via Reuters]