Printed from

Lowe's to equip workers with 42,000 iPhones

updated 01:10 pm EDT, Fri September 9, 2011

Transaction processing in long-term plans

Home improvement chain Lowe's is in the process of equipping its workers with 42,000 iPhone 4s, according to Bloomberg. In initial use the devices will simply handle tasks like scanning, checking product information, viewing how-to videos or connecting to Each store should get about 25 phones, states CIO Mike Brown.

The executive adds that phones will eventually be enabled with more functions, including calling, email and texting. At some stage the iPhones will be able to handle credit and debit card purchases, drawing traffic away from registers. Apple uses specially-equipped iPod touches at its own stores for the same reason.

Lowe's as a whole is in the middle of a massive technological upgrade effort. Beyond using iPhones the company is increasing store bandwidth, adding Wi-Fi hotspots, and making more goods available online. Some 72,000 computer screens in the chain are being replaced with flat-panel displays. "Forget about the competition, we are playing catch-up with the customer psyche," Brown explains.

By Electronista Staff
Post tools:




  1. testudo

    Forum Regular

    Joined: Aug 2001



    "Forget about the competition, we are playing catch-up with the customer psyche," Brown explains.

    and just before the iphone 5 comes out. Oops...

  1. kirsch

    Fresh-Faced Recruit

    Joined: Dec 1999


    Why iPhones

    It makes more sense to use iPod touch for this. Why are they buying iPhones?

  1. MacAssemble

    Fresh-Faced Recruit

    Joined: Jan 2008



    Sounds like a possible mistake about unsung iPhones. WHY? Maybe Apple is giving them a good deal, since they will be discontinued anyway with the 5 and 4s coming soon?

  1. coffeetime

    Senior User

    Joined: Nov 2006


    probably for...

    upper managers only. Plus the camera on iPhone 4 has higher resolution than iPod. I tried to take snapshot of QC code on iPod (latest generation) and the app can't focus and wouldn't snap. For iPhone 4, it takes seconds and instantly it redirects you to a website.

  1. facebook_Bob

    Via Facebook

    Joined: Nov 2011


    Lowe's Goes High Tech

    Sounds like an excellent move allowing their staff to be more helpful to customers right there on the spot. I can't wait to go in a see how they use them!

Login Here

Not a member of the MacNN forums? Register now for free.


Network Headlines


Most Popular


Recent Reviews

Thecus N2310 NAS

For every computer user, there comes a point of critical mass in data storage. When it hits, external hard drives, USB sticks and DVD ...

iRig Pads

When it comes to mobile music products, IK Multimedia has positioned itself as one of the top suppliers. Right from the early days of ...

DoxieGo Portable Scanner

Sometimes, people need to scan things, but having a computer at hand to do so isn't exactly feasible. Maybe it's the home of a relativ ...



Most Commented


Popular News