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Rogers ordered to fix Internet throttling on games

updated 04:40 pm EDT, Fri September 16, 2011

Limiting gameplay violated Net neutrality

Recently, many gamers on the Rogers network in Canada, frustrated that their play was being throttled by the service provider, filed complaints with the CRTC (Canadian Radio-television and Telecommunications Commission). Earlier this month, Rogers acknowledged that it's Internet traffic management practices (ITMPs) were indeed degrading delivery of time sensitive traffic such as World of Warcraft and other games. On Friday, the CRTC sent an e-mail to Rogers requesting that it fix the problem by September 27.

The Commission request requires details of specific steps and timelines for each step. Commission staff also asked that Rogers provide a detailed report to the Commission once done to prove that the fix was sincere and effective.

When noticeable service degradation occurs to time-sensitive traffic, the CRTC noted, it amounts to "controlling the content and influencing the meaning and purpose of the telecommunications in question." Rogers' actions, without prior Commission approval, violated Canada's net neutrality laws, officials said.

Under Canadian regulations, carriers are allowed to restrict traffic if it uses bandwidth of 80Kbps or above. Games such as World of Warcraft, however, have been throttled aggressively. Rogers after pressure later acknowledged that it was throttling the gaming out of a misclassification. Public requests for change had gone unheeded, however, until the problem became too large for the CRTC to ignore. [via BBR Reports]



By Electronista Staff
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