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Sprint won't have own iPhone insurance, starts shipping 4S

updated 10:25 pm EDT, Sun October 9, 2011

Sprint moves on iPhone 4S insurance, shipping

An internal staff memo has warned Sprint iPhone buyers that they won't have its typical Total Equipment Protection insurance. Customers who buy the phone but need help will only be offered direct replacements when they qualify, SprintFeed has learned. Accidents and repairs will instead have to go through Apple, such as through its AppleCare+ plan.

Apple has typically insisted on handling as much of the support for iPhones itself when possible.

Alongside the insurance details, Sprint may have had the distinction of being the first US carrier whose iPhone 4S models were shipping. Early anecdotes from one 9to5 reader point to his white 32GB iPhone 4S shipping. Sprint's shipment is allegedly overnight, although Apple is known to deliberately hold shipments to coordinate a launch.

Electronista, MacNN and readers have noted that other, non-Sprint phones have moved into the "processing" phase, usually a sign that a shipment is imminent. Apple has promised the earliest batch of owners that the iPhone 4S would arrive by October 14 and is giving free accelerated shipping to make sure the phones arrive on time.

By Electronista Staff


  1. DoctorGonzo

    Grizzled Veteran

    Joined: Oct 1999



    I really wish AppleCare+ worked like regular AppleCare, and allowed you to purchase it later in the life of the product.

  1. LenE

    Fresh-Faced Recruit

    Joined: May 2004



    I missed that change. They hid that detail in the fine print at the bottom of the AppleCare+ page. I skipped buying at the time of my order, as I used needing to purchase AppleCare in the past as an excuse to go to an Apple store (nearest one is about two hours away). Now I see I'm screwed for getting that coverage.

    The + seems more like a - to me.

  1. DoctorGonzo

    Grizzled Veteran

    Joined: Oct 1999


    Call Apple

    Ask them to add it to your order. Be polite and explain that you were confused and thought it worked like regular AppleCare.

    You have the advantage of not having taken possession of the device yet, and that this is a big departure from the normal way AC works.

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