Printed from http://www.electronista.com

Sprint: iPhone 4S speed problems not 'easily replicable'

updated 09:45 am EDT, Thu November 3, 2011

Apple, Sprint still working on complaints

Sprint is indeed working with Apple on solving problems with slow iPhone 4S connection speeds, but there is no progress to report yet, according to head of product development Fared Adib. Adib's statement is noted to be Sprint's first direct acknowledgement that some 4S owners are encountering unusually slow 3G. He adds, though, that the company doesn't "see anything that is easily replicable," which is creating problems with diagnosing and fixing the cause of the trouble.

The number of people complaining is said to represent a single-digit percentage of Sprint iPhone 4S users. A thread on the carrier's messageboards, however, now has over 1,300 replies, and nearly 250,000 views. Adib claims that Sprint will let people know as soon as a solution is discovered, and that the iPhone has otherwise given the company its best results for customer satisfaction, as well as its lowest return rate.



By Electronista Staff
toggle

Comments

  1. bjojade

    Fresh-Faced Recruit

    Joined: Jun 2007

    0

    One thread

    1300 replies on one thread doesn't count the number of people having the issue. For all we know, that could be a half dozen noisy users. 250,000 views doesn't matter much either. Lots of people hear the story and go check it out. Doesn't mean any of them are having the issue.

    I tend to believe Sprint on this one that only a small percentage of users are suffering this problem.

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

D-Link Wi-Fi Smart Plug

Home automation fans have been getting their fair share of gadgets and accessories in the last few years. Starting with light bulbs, a ...

Razer Kraken Pro headset

Gaming headphones are a challenge to get right, for a long list of reasons that are unique to the consumer buying them. Some shoppers ...

Patriot Aero Wireless Mobile Drive

Regardless of how large a tablet you buy, you always want more space. There's always one more movie or another album you'd cram on, if ...

Sponsor

toggle

Most Commented

 
toggle

Popular News