updated 06:10 am EST, Wed November 23, 2011
Google admits issue, says it has developed a fix
Google has acknowledged the Galaxy Nexus volume bug plaguing Galaxy Nexus owners in the UK and vows to have a fix on the way. The company's software engineers have isolated the bug and will have an update for its latest Android flag bearer “as soon as possible,” reports The Verge. After giving the appearance that the bug may have been hardware related, Google's announcement of a software fix would appear to now negate that possibility.
The affected Samsung manufactured devices which are affected experience erratic behavior with the volume control. Users could be in the middle of a call when suddenly the volume drops completely and cannot be turned up again. Aside from being frustrating, the issue can make the phones virtually unusable, at least for making calls.
The malfunction has been narrowed to devices using the 900MHz bands for 2G coverage, and even affects devices when the radio is turned off. All that is required to replicate the glitch is having another phone nearby transmitting on the same 900MHz frequency.
The Galaxy Nexus was due to go on sale in the US and other markets in November, but has been delayed. It is not known if the volume bug was the cause of the delay. Regardless, UK-based retailer Handtec has stopped selling the Galaxy Nexus on its website as a result of the problem.