Printed from http://www.electronista.com

Three call center employees get video chat capability

updated 05:05 pm EST, Fri November 25, 2011

Three intros 3LiveShop video call service

Denmark's Three wireless carrier has brought the unique addition of video calling for its call center staff, allowing users to buy a new phone face-to-face without physically being in a store. The interface allows the employees to show off product videos and photos as well as features on a heads-up, picture-in-picture window during the video call as well. Shoppers don't have to show themselves to the Three employees, however.

They can also choose to chat over the phone, without the video, as well as chat online through text input. Called 3LiveShop, the service has already gone live in both Sweden and Denmark. Other than meeting the technical requirements, users also need to be at least 18 years old. A hold period still applies, as it does in traditional phone calls. [via Engadget]









By Electronista Staff
Post tools:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

Follow us on Facebook

toggle

Most Popular

Advertisement

Recent Reviews

Prong PWR Case

Ultimately there's one thing we all want from smartphone accessories; we want options. When it comes to keeping our iPhone charged, we ...

iHome iBT74 Color Changing Bluetooth Speaker

There's no reason why your tech can't look good while doing what it was designed to do. That's the reason that sports cars look good a ...

Logitech Gaming Daedalus Prime Mouse

Logitech Gaming continues to expand upon its peripherals line, with each one looking to fit neatly into a breadth of gaming needs. Bui ...

Advertisement

toggle

Most Commented