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Carrier IQ: we see private data, but don't record it

updated 08:20 pm EST, Thu December 1, 2011

Carrier IQ claims it violates no laws

Carrier IQ in a statement late Thursday had already tried to counter possible legal investigations with a statement hoping to talk down fears over what its software does. Tapping "respected security expert" Rebecca Bace from Infidel for outside assessment, it said that while information like keystrokes, messages, phone numbers, and websites passed through the software, it wasn't actually recording that content. All information was encrypted when it sent out, the company said.

The carrier went on to flatly reject Senator Al Franken's suggests that it might violate privacy laws. "We vigorously disagree with these assertions," Carrier IQ said.

What information was being sent out was only being used for tracking the information that carriers actually needed, such as whether calls and messages were going out properly or how long it lasted on battery.

It also moved more of the attention to carriers, noting that they customized what information they got. Carrier IQ positioned itself as a "consumer advocate," saying that its tools were helping carriers figure out what problems existed, even in the middle of getting customer help.

The company's claims have yet to be individually verified. It left out some of the other problems raised with the way the software was installed on Android devices, however, such as the lack of transparency that the software exists and the inability to turn it off without hacks. Until iOS 5, iPhone users not only saw Carrier IQ off by default but had the ability to turn it off again.

Carriers that use it, so far AT&T and Sprint in the US, have argued that their data collection is limited and in line with privacy policies.



By Electronista Staff
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Comments

  1. Bobfozz

    Fresh-Faced Recruit

    Joined: Jul 2008

    +8

    Sprint & AT&T are

    two companies I would never trust... and there are times when Verizon is bad too. Just because they say they don't collect it, don't use it, it is in line with their privacy policies doesn't mean squat. These people are known liars. Do they think the rest of the world is dumb too? It's also law enforcement who like having these tools. If every little thing is so innocent, why IS it there in the first place?

  1. garmonbosia

    Fresh-Faced Recruit

    Joined: Aug 2002

    +7

    We smoked...

    but we didn't inhale. Honest!

  1. bennco

    Fresh-Faced Recruit

    Joined: Sep 2007

    +7

    Not mine.. didn't do it..

    That bag of dope that got delivered to my house is not mine, I never saw it - and even if it was delivered to my house, I wouldn't smoke it.. - so Officer.. go away and leave me alone..
    --
    They admitted to collecting and transmitting AND SEEING clearly illegal information from the public... Just because they say that it was encrypted doesn't mean squat.. Also, just because they say that they don't record it does not absolve them from their initial illegal actions in the first place.

    Go Al Frankin.. go get 'em! and get 'em good. Nice to see someone is on this.. and thanks to that hacker to did the initial exposure - sweet.

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