Printed from http://www.electronista.com

Jawbone gives new Up guarantees, refunds after rough start

updated 05:05 pm EST, Thu December 8, 2011

Jawbone offers refunds and users can keep the Up

Jawbone is offering a refund for its Up fitness and lifestyle tracking bracelet. Some users have reported their devices aren't working properly, affecting the battery's ability to hold a charge along with a syncing issue.

Users have found these defects within the first seven to ten days of use. The refund option is unique in the industry, as users can take the money and keep their admittedly faulty Up bracelet. They just need to promise not to resell it.

The refund program goes into effect on December 9. Jawbone has stopped production of the device until it fixes the issue. Existing users will continue to receive app updates.






By Electronista Staff
toggle

Comments

  1. makemineamac

    Fresh-Faced Recruit

    Joined: Mar 2008

    +3

    I know I'm getting one for Christmas

    And I have bought and sent 2 away for friends gifts. Not sure what to tell them now. "Uh yeah, that gift I got you that you haven't opened yet, don't bother. just send it back to me. Kind of cheesy.

    Good for Jawbone for coming good for it.

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

Crucial MX100 256GB SATA-3 SSD

While the price-per-gigabyte ratio for magnetic platter-based hard drives can't be beat, the speed that a SSD brings to the table for ...

Narrative Clip

With the advent of social media technology, people have been searching for new ways to share the events of their daily lives -- be it ...

Blue's Mikey Digital

Blue Microphones, a company that makes some of the most popular digital USB microphones among podcasters and musicians, has for some t ...

Sponsor

toggle

Most Commented

 
toggle

Popular News