updated 05:15 pm EST, Thu December 15, 2011
RIM details process of removing Carrier IQ
Canadian BlackBerry smartphone maker RIM maintains it never gave carriers permission to install Carrier IQ software on its devices and has now detailed how users can get rid of it. T-Mobile installs the software on three BlackBerry handsets, including the Bold 9900, the Curve 9360 and the Torch 9810. Users need to download an app called IQ Agent, which will also detect and remove other third-party apps.
The app is useful for stopping and removing other apps such as Solitaire, which drain the device's resources. RIM's instructions make no mention of a specialized app, instead instructing users to simply delve into their devices' options menus and deleting third-party apps, though the process varies depending on which version of the OS the phone is running. [via eWeek]