Printed from http://www.electronista.com

Senator: Carrier IQ issues now about awareness, control

updated 07:00 pm EST, Wed December 21, 2011

Company criticized for hiding software

After speaking with Carrier IQ and its customers, including carriers and handaset makers, Senator Al Franken has reportedly concluded that the central issues relate to awareness and control. In an interview with The Verge, the Minnesota senator suggests consumers should be informed of what information is being gathered from their cellphones.

"I think that what we're seeing is that all of the companies involved here -- wireless carriers, device manufacturers and Carrier IQ itself -- need to be doing a better job of informing their customers about the information that is being collected," Franken said. "I also think that those companies need to give consumers a choice about whether or not they want that information collected about them in the first place."

Franken acknowledges the need for carriers to use certain data to improve their network, however he notes that Carrier IQ and its customers buried the software and failed to inform customers or ask for permission before accessing location data and other information.

"I think that the default for collecting any kind of personal data should be opt-in consent. I think we need to be especially careful about certain categories of data -- like location, for example," Franken said. "But it isn't just location that's sensitive -- there's also medical data, biometrics, and the content of communications, to name a few."

Carrier IQ is currently being investigated by government agencies over accusations of possible wrongdoing. Amid the furor, Sprint has stopped collecting data from the software and several handset makers claim to be working on methods that allow users to remove the software from devices.



By Electronista Staff
Post tools:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

Dell AD211 Bluetooth speaker

For all of the high-priced, over-engineered Bluetooth speakers in the electronics market, there is still room for mass-market solution ...

VisionTek 128GB USB Pocket SSD

USB flash drives dealt the death blow to both the floppy and Zip drives. While still faster than either of the old removable media, sp ...

Kodak PixPro SL10 Smart Lens Camera

Smartphone imagery still widely varies. Large Megapixel counts don't make for a good image, and the optics in some devices are lacking ...

Sponsor

toggle

Most Commented

 
toggle

Popular News