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Verizon: LTE outages due to unforeseeable "growing pains"

updated 10:50 pm EST, Thu December 29, 2011

Company segmenting network to minimize effects

Verizon has finally shed light on the frequent outages that have affected the company's expanding 4G LTE network. In an interview with GigaOM, Verizon network engineering VP Mike Haberman downplayed the recent problems as "growing pains" that are a result of the company's position as "pioneers" rolling out a large deployment of new technology.

"These issues we've been experiencing are certainly regrettable but they were unforeseeable," Haberman said.

The company is said to have faced several different network issues, starting in April with a software bug that had interrupted both 3G and 4G service. Subsequent outages in December are claimed to have been related to several different issues, but limited to 4G connectivity.

Haberman suggests each different problem has been resolved and has yet to reoccur, though the company is reworking its strategy to minimize the impact. Engineers are in the process of segmenting the LTE network, which will presumably result in regional outages rather than widespread service interruption if any more unforeseen bugs are encountered.

"Our goal is to ensure that our 4G networks meets the same high standard that our 3G network does," Haberman added. "We're not there yet, but we'll get there."

By Electronista Staff
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  1. Bobfozz

    Fresh-Faced Recruit

    Joined: Jul 2008


    Isn't this the same company...

    that was dissing AT&T when AT&T was the only one to sell the iPhone? Said AT&T couldn't handle their customers. Didn't we all know (except Verizon of course) that this would happen?

  1. Wingsy

    Fresh-Faced Recruit

    Joined: Apr 2005


    comment title

    Right on. Replace "growing" with "iPhone" and you'll have the real cause.

  1. BigMac2

    Forum Regular

    Joined: Dec 2000


    LTE was not ready

    I think the LTE was pushed to market too quickly, LTE network of most carriers is still at early stage of deployment and first gen of LTE phones take a big battery hit with very little speed gain over current gen 3G phones. If your use your phone like an everyday work tool, of two options better have a bit slower but more reliable one. I say LTE need 1 or 2 more years of maturing at both side (carrier and phones) before thinking of displace 3G.

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