updated 10:50 pm EST, Thu December 29, 2011
Company segmenting network to minimize effects
Verizon has finally shed light on the frequent outages that have affected the company's expanding 4G LTE network. In an interview with GigaOM, Verizon network engineering VP Mike Haberman downplayed the recent problems as "growing pains" that are a result of the company's position as "pioneers" rolling out a large deployment of new technology.
“These issues we’ve been experiencing are certainly regrettable but they were unforeseeable," Haberman said.
The company is said to have faced several different network issues, starting in April with a software bug that had interrupted both 3G and 4G service. Subsequent outages in December are claimed to have been related to several different issues, but limited to 4G connectivity.
Haberman suggests each different problem has been resolved and has yet to reoccur, though the company is reworking its strategy to minimize the impact. Engineers are in the process of segmenting the LTE network, which will presumably result in regional outages rather than widespread service interruption if any more unforeseen bugs are encountered.
“Our goal is to ensure that our 4G networks meets the same high standard that our 3G network does,” Haberman added. “We’re not there yet, but we’ll get there.”