Printed from http://www.electronista.com

Some Transformer Prime users can't upgrade to Android 4.0

updated 08:25 pm EST, Mon January 16, 2012

OTA update doesn't recognize device serial numbers

Late last month, after several delays, ASUS began shipping its much anticipated Transformer Prime tablet, but with Android 3.2 instead of Android 4.0. The company promised that it would begin offering an over-the-air (OTA) update to early adopters on January 12. ASUS met that deadline, but xda developers reports that owners are experiencing problems with updating their slates.

The problem arises when the OTA can't recognize the slate's serial number and won't update the device. ASUS is aware of the problem. Gary Key, a company representative, has suggested that users try doing a factory reset. If that doesn't work, he suggests waiting about 15 minutes and trying again. Key has acknowledged that this process has worked in a few but not all instances of the problem.

ASUS is still being cautious and has not given an indication as to when there might be a fix for the problem. "As for making statements," comments Key, "until we are sure about the replication of issues and a solid fix for the problem we are not going to make statements that might lead users down the wrong path."

The Transformer Prime is one of the first tablets to feature NVIDIA's Tegra 3 quad-core mobile processor. It ships with either 32GB or 64GB of flash memory. Battery life is up to 12 hours between charges as a stand-alone device, or up to 18 hours when docked with its signature keyboard. [via Engadget]









By Electronista Staff
Post tools:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

Crucial MX100 256GB SATA-3 SSD

While the price-per-gigabyte ratio for magnetic platter-based hard drives can't be beat, the speed that a SSD brings to the table for ...

Narrative Clip

With the advent of social media technology, people have been searching for new ways to share the events of their daily lives -- be it ...

Blue's Mikey Digital

Blue Microphones, a company that makes some of the most popular digital USB microphones among podcasters and musicians, has for some t ...

Sponsor

toggle

Most Commented

 
toggle

Popular News