Printed from http://www.electronista.com

HTC to pull Carrier IQ from all Sprint phones

updated 12:15 pm EST, Tue January 17, 2012

HTC confirms Carrier IQ exit on Sprint

On the heels of a discovery that an update to the Evo 3D pulled Carrier IQ, HTC has confirmed in a statement that all of its Android phones on Sprint will have the controversial diagnostic tool removed. It promised The Verge "maintenance releases" starting this month that would drop Carrier IQ at the same time as they provided security fixes and overall updates. How long it would take to update every phone wasn't mentioned.

The carrier had already stopped taking data in December, but until now had left the software in.

After souring the public with its initial reaction to inquiries, Carrier IQ mostly settled fears that it might be scraping private information and instead showed that it was only sending anonymous call and data performance information. Its attempts to calm users may have come too late, though, as it created enough of a negative perception that many don't want it even after an explanation. HTC's devices in particular may have been subject to a bug that collected many kinds of device actions, not just calls and Internet access, from Carrier IQ.

Without the Carrier IQ data, Sprint may have a harder though not impossible time determining which areas are having reliability or performance problems. Apple stopped using Carrier IQ in iOS 4, albeit with software still present, and purged the software altogether in iOS 5.



By Electronista Staff
toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

Epson PowerLite Home Cinema 3500 projector

Trying to find the perfect projector for a home theater can be tricky, as there are bountiful options on the market from a large numbe ...

Thecus N2310 NAS

For every computer user, there comes a point of critical mass in data storage. When it hits, external hard drives, USB sticks and DVD ...

iRig Pads

When it comes to mobile music products, IK Multimedia has positioned itself as one of the top suppliers. Right from the early days of ...

Sponsor

toggle

Most Commented

 
toggle

Popular News