Printed from http://www.electronista.com

Sprint offers up to $100 off phones to catch leaving users

updated 08:00 pm EST, Wed February 1, 2012

Sprint to give likely defectors discounts

Sprint is planning a short but key promo to catch customers that might leave. Details uncovered by SprintFeed show the carrier using e-mail or physical mail to offer a discount to customers "at a high risk of leaving Sprint." If tagged, they will get amounts between $25 to $100 off their next phone if they're upgrade-eligible, with the amount most likely depending on the device.

The discount would require a two-year contract, like other upgrades, but would work with any device and be counted no matter how steep the discount. A 16GB iPhone 4S, for example, could theoretically drop to $100.

Sprint's promo should start February 5 and run until March 18.

Retention deals are nothing new to the cellular industry, where avoiding churn (customer turnover) is one of the most important goals. A voluntary offer before the customer is on the verge of leaving is less common, however, and shows Sprint still concerned that it might lose subscribers, most often to AT&T or Verizon.



By Electronista Staff
Post tools:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

Dell AD211 Bluetooth speaker

For all of the high-priced, over-engineered Bluetooth speakers in the electronics market, there is still room for mass-market solution ...

VisionTek 128GB USB Pocket SSD

USB flash drives dealt the death blow to both the floppy and Zip drives. While still faster than either of the old removable media, sp ...

Kodak PixPro SL10 Smart Lens Camera

Smartphone imagery still widely varies. Large Megapixel counts don't make for a good image, and the optics in some devices are lacking ...

Sponsor

toggle

Most Commented

 
toggle

Popular News