Nokia tackles Lumia 710 call connection bug
updated 06:55 pm EST, Tue February 7, 2012
Falsely indicated call hasn't ended on display
Nokia has acknowledged that it has a problem with its Lumia 710 smartphone. Users are finding that the phone indicates that they are still staying connected even after the call has ended. Nokia has reassured owners that the problem is a display issue and is working to resolve it.
Nokia launched the phone in December. It hit the US through T-Mobile in mid-January. Customers first began complaining about the hang-up problem in India around January 1, but it appears to be happening worldwide. The company did admit ho having a problem in mid-January, but could only advise customers to "stay tuned" at the time.
Nokia has now blogged that the phone is actually disconnecting the call and that customers are not being billed for any additional minutes. While "close to a fix," and a patch will be distributed through the Zune app, Nokia wouldn't commit to when.
The same behavior is also reported to be happening in the Lumia 800, which has been plagued with several bugs since it hit the market and has seen a number of fixes. [via TNW]
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