Apple's Michael Tchao clarifies iPad battery charging issue

updated 03:50 pm EDT, Tue March 27, 2012

 

Overcharging not an issue, VP says


Apple's VP for iPad product marketing, Michael Tchao, has responded to recent controversy surrounding the way the third-gen device handles charging. The executive tells AllThingsD that an iPad does indeed report 100 percent charge before it's actually finished, but that overcharging is not an issue. Once an iPad genuinely hits the 100 percent mark, it will discharge slightly and then recharge, repeating the cycle until the charge cable is disconnected.

"That circuitry is designed so you can keep your device plugged in as long as you would like," says Tchao. "It’s a great feature that’s always been in iOS." He also insists that iPad users can always expect a 10 hour maximum, and that the behavior of the battery indicator was designed to avoid distracting or confusing people; a completely accurate battery monitor would show levels constantly rising and falling after a certain stage.

A analyst with the Yankee Group, Carl Howe, comments that it's actually common for many devices to report something below full as 100 percent. "That [full] might have been the case with older batteries, but today’s batteries have microprocessors managing their charging. So 100 percent is whatever that microprocessor says it is -- it’s not any absolute measurement of ion concentration or anything."

He adds, "We don’t have to understand their engineering to use them. However, we shouldn’t apply our prejudices formed (both good and bad) from older generations of battery technology to today’s systems either. If it says it’s charged, consumers should assume it is, and not worry about whether the charger is drawing current."


By Electronista Staff

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Previous Comments

  1. daqman

    Junior Member

    Joined: Sep 2000

    +12

    Non issue

    I don't see why this is an issue. My car has a gas gauge with an F on it. I regularly fill past F until the pump goes clunk. What the F tells me, I hope, is that the gas tank has at least the amount of fuel that the manufacturer defined as full and I have some expectation of how long that much gas will last me. Same with the iPad. The 100% indicator gives me some guess at how long I can wander about without charging it up again nothing more, nothing less.


  1. chas_m

    Moderator

    Joined: Aug 2001

    -2

    The takeaway

    After reading all the MacNN articles on this, my take is that if you want your iPad to be as fully charged as possible, charge it overnight. Otherwise, don't worry about it.

    I appreciate the explanation, but I still think Apple should "refine" the indicator a bit more in the next iOS revision.


  1. Jeronimo2000

    Fresh-Faced Recruit

    Joined: Aug 2001

    +13

    @daqman

    Here's why this is an "issue".

    Back when Apple was the underdog (and *not* worth more than most European countries), it was en vogue for most media outlets to report favorably about it. After all, everybody loves a David, not many people love a Goliath. Now that Apple is the biggest company in the world, it's not cool anymore to applaud when they release a new product. No, it's much more "credible" for the media to be excessively critical about everything and anything Apple does, petty little journalists get off on putting themselves above Apple and bash whatever Apple has done. If a new Apple product does 99 things well and 1 thing not so well, guess what will be reported about.

    Add to that the fact that some people just *have* to hate whatever the company does, just because their minds can't comprehend how successful Apple has become recently. They're scared by the fact that Apple, unlike most competitors, gets an incredible amount of things right. They are alarmed by the fact that Apple does technology, business, and basically everything else a bit differently than the rest of the industry. Human brains are wired to classify "different" as potentially "dangerous".

    So, whenever they sense a chance to pounce on Apple, they take it. Of course the battery issue is a non-issue. Of course the new iPad gets warm, but not much warmer than the Samsung Galaxy Tab or the Motorola Xoom (remember the public outcry when *those* tablets came out? Exactly.). Of course out of millions of new devices, some screens show certain variations in color.

    I know I come across like a brainwashed fanboy. Still, I don't think I am one. I know Apple has enough dirt on its sleeve to be seen as anything but holy. Apple doesn't do *everything* right, not by a stretch, and thank God for that.

    And this braindead Apple-bashing is getting slowly out of hand.


  1. tundaman

    Fresh-Faced Recruit

    Joined: Mar 2010

    +5

    re: Jeronimo2000

    As someone who jumped into the mac/Apple bandwagon waaay back, when everybody was getting away from it, I can clearly see the strength of your arguments and could not agree more. Well said!


  1. qazwart

    Fresh-Faced Recruit

    Joined: Apr 2001

    +2

    Does it really matter?

    Even Dr. Ray Soneira, the man who started this whole chargegate brouhaha admits that once the iPad reports a full charge, it still meets Apple's claim of battery life. Apple promised 10 hours of battery life, and if pull the charging cord out when the iPad claims it's 100% full, you get over 10 hours of battery life.

    If you keep it plugged in for another hour, you apparently get over 11 hours of charge time.


  1. testudo

    Forum Regular

    Joined: Aug 2001

    -1

    issue?

    The only people I've seen calling this an 'issue' is MacNN, and the people here then proclaiming it is a non-issue (to an extreme).

    I guess you all live in your little universe that thinks everyone is out to get you.


  1. testudo

    Forum Regular

    Joined: Aug 2001

    -1

    Re: @daqman

    Back when Apple was the underdog (and *not* worth more than most European countries), it was en vogue for most media outlets to report favorably about it. ...it's not cool anymore to applaud when they release a new product. No, it's much more "credible" for the media to be excessively critical about everything and anything Apple does, petty little journalists get off on putting themselves above Apple and bash whatever Apple has done.

    Sorry, you're wrong there. It was always vogue to criticize apple (see Dvorak). The same reasons they do it now (hits).

    If a new Apple product does 99 things well and 1 thing not so well, guess what will be reported about.

    Please show me all the hatred from the media on the new iPad, or any iPad or iPhone, pointing out the 'one thing' it doesn't do right and ignoring the rest. The problem is that if anyone raises a concern over that one thing, the Apple-defenders go full force blasting the criticism as being just hatred or jealousy or what-not. Because they cannot stand the fact that someone might give apple a 99% instead of a 100%.

    Add to that the fact that some people just *have* to hate whatever the company does, just because their minds can't comprehend how successful Apple has become recently.

    That is completely wrong. There are very few people who hate apple. What there is a lot of are people who can't stand the Apple-fanboy crowd (the same way there's people who can't stand the MS-fanboy crowd). And so the 'hatred' bleeds onto the company when it's really about the idiots who, say, stand up and insist there is no issue with that MacBook that just exploded, it's the fault of the guy because he launched Word instead of Pages. Or something like that.

    They're scared ... Human brains are wired to classify "different" as potentially "dangerous".

    Yeah, that's it. They all hate apple because they're scared of apple! Yeah, pop psychology at it's best!

    So, whenever they sense a chance to pounce on Apple, they take it. Of course the battery issue is a non-issue. Of course the new iPad gets warm, but not much warmer than the Samsung Galaxy Tab or the Motorola Xoom (remember the public outcry when *those* tablets came out? Exactly.).

    Of course there was no outcry, because, as I'm sure you would point out, no one uses them! Geesh. And no one said it was warmer than the competition, they pointed out it was warmer than the last iPad. And that's a heat 'issue', which is separate from the battery 'issue'. Neither of which are an issue to anyone except apple-heads thinking people are still trying to kill their little company.

    And this braindead Apple-bashing is getting slowly out of hand.

    As has the braindead MS bashing and android bashing and all the other bashing. For we know anyone who doesn't use a Mac, or buys a droid, are just Apple haters, or cheap, or both. That's the way it is, apparently, if you read the comments on these boards.


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