updated 10:36 pm EDT, Tue May 15, 2012
Apple claims Siri works fine, user error and opportunism
Apple has filed to dismiss a range of lawsuits filed against it over the performance of Siri, the digital assistant featured on the iPhone 4S. Apple contends in its motion that the plaintiffs in the case lack standing to pursue their case, have improperly interpreted Apple's advertising of Siri, and have failed to pursue other means of redress beyond litigation.
The suits allege that Apple has improperly represented Siri's capabilities in its advertising campaign. They claim the digital assistant is slower than portrayed in ads, as well as far less capable. One plaintiff claims that he has been unable to reproduce the capabilities shown off in the ads, calling the commercials "misleading and deceptive." The plaintiffs in their separate cases have asked for unspecified damages.
Apple, for its part, responds that Siri is still a beta product, and that it is normal for product makers to shorten response times for advertising purposes. Apple claims that, while Siri may not be flawless, it still represents cutting edge technology. Further, the company claims that the plaintiffs have not taken advantage of the 30-day return policy for Apple products.
Siri has been a major selling point for the iPhone 4S, with Apple having spotlighted the technology in numerous print ads as well as a slew of television ads featuring celebrities interacting with Siri.