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Apple faces possible Italian closure over antitrust worries

updated 02:50 pm EDT, Mon July 2, 2012

Company still breaking local law, government says

Apple could face additional fines of up to 300,000 euros (about $377,500) and even temporary closure of its Italian operations if it doesn't start offering free two-year warranties, as required by local law, Reuters reports. Italy's AGCM, which regulates competition and markets, has already fined Apple 900,000 euros over the warranty issue. But months later, it complains that Apple is still failing to comply with demands, and says that the company's Italian division could be shut down for up to 30 days if it doesn't respond with the next 30.

Around the world, Apple typically offers just one year of free warranty service with new electronics. People wanting two years are normally pushed to pay for an upgrade to AppleCare, a policy the company has maintained in Italy in spite of greater consumer protections there. The AGCM argues that Apple has failed to clearly explain that it owes shoppers free two-year coverage.



By Electronista Staff
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  1. nowayoutofmymind

    Fresh-Faced Recruit

    Joined: Jun 2007

    0

    buy italy

    it's cheap... just buy that country and have the problem go away.

  1. jdonahoe

    Junior Member

    Joined: Jul 2006

    -1

    Nothing is free

    I think Apple should price in the second year of warranty service. Italians will then complain that they are being gouged compared to other country's pricing. It has to be cheaper for Apple to just pay the fines.

  1. Arne_Saknussemm

    Forum Regular

    Joined: Apr 2011

    +3

    When in Rome...

    Apple should just abide the local laws,
    otherwise it's local image will suffer.

    Same story with the USB connector requirement in the EU.
    In Europe the iPhone MUST be sold with a USB dongle, that you would have to pay for in the States. An actual MicroUSB port would be a lot more convenient to users but until the EU regulations are revised the free dongle is an "acceptable" compromise.

  1. Flying Meat

    Dedicated MacNNer

    Joined: Jan 2007

    -1

    How is this an antitrust issue?

    Apple's control over their own product is an antitrust concern? I can see it if Apple was forcing other companies to do what Apple does, but they aint. What's up with that?

  1. facebook_John

    Via Facebook

    Joined: Jul 2012

    -3

    Maybe Apple should close it's stores

    Maybe Apple should close it's stores in Italy. After all there economy is doing so well over there as it is.
    Company policy has always had 1 year standard warranty and if you wanted to extend that you pay for Applecare which will give you 2 more years on computers. If Italy wants to dictate how Apple runs it's business maybe Apple shouldn't have stores there and let the people decide after. Let's see how a couple of thousand layoffs will help Italy's struggling economy get better over there pitiful warranty complaints which they have no business in to begin with. Does Dell, Microsoft, HP, or any other computer company offer a standard 2 year warranty that is free? No, I thought so.

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