Printed from http://www.electronista.com

Sprint preps improved in-store service for iPhone customers

updated 12:22 pm EDT, Thu September 6, 2012

Workers to get training on iTunes, iCloud, other issues

A Sprint training document leaked by iSource indicates that the carrier is planning better support for iPhones at retail. The goal is to offer the improved support from dealers and "preferred retailers" as of October 15th. Training, though, is starting today for a variety of workers, including managers, salespeople, and technicians. Topics will include iTunes, iCloud, hardware problems, and software options.

Apple is set to announce the iPhone 5 on September 12th. Assuming Sprint ships the new device at the same time as other US carriers, that means that workers will likely only be partway through the extra training before a rush of iPhone customers hits. The carrier could have trouble balancing training with the extra labor needed to cope with an iPhone launch.



By Electronista Staff
Post tools:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

Crucial MX100 256GB SATA-3 SSD

While the price to gigabyte ratio for magnetic platter-based hard drives can't be beat, the speed that a SSD brings to the table for a ...

Narrative Clip

With the advent of social media technology, people have been searching for new ways to share the events of their daily lives -- be it ...

Blue's Mikey Digital

Blue Microphones, a company that makes some of the most popular digital USB microphones among podcasters and musicians, has for some t ...

Sponsor

toggle

Most Commented

 
toggle

Popular News