updated 06:36 pm EDT, Tue September 11, 2012
'internal network events' to blame for mass outage
Rather than confirming the alleged hack by an Anonymous member, GoDaddy blamed serious technical problems for a six-hour service disruption that affected nearly all of its customers on Monday. The outages were caused by "a series of internal network events" that disrupted the DNS service on the company's equipment, GoDaddy's CEO Scott Wagner confessed in a statement.
The failure was caused by "a series of internal network events that corrupted router data tables" according to a GoDaddy statement. GoDaddy continues to claim that no customer information such as credit card data, passwords, or names and addresses were released.
A highly-placed US federal government IT official told Electronista that he believed that "GoDaddy claiming that a single-point failure took down their entire network is magnitudes worse than an attack by Anonymous."
During the attack, GoDaddy's Twitter account promised that the company was "working feverishly to resolve the problem as soon as possible." Both the "attacker" and "official" Anonymous channels made it clear through social media and comments on news items about the attacks that the hacktivist group wasn't responsible for the attack.