updated 06:05 pm EDT, Mon October 15, 2012
Info lost includes full names, dates of birth, account data
Cherry Hill, NJ-based TD Bank has reported to the Attorneys General of 11 states that 260,000 customers may be affected by a data breach. Unencrypted backup tapes including names, address, date of birth, driver's license number, account information, and Social Security numbers were "misplaced" by the bank during a transport in March.
The bank has started sending letters to customers whose data was lost, and is offering them a transfer of funds to a new account number, credit monitoring and identity theft protection, all free of charge. TD Bank is not aware of any misuse of customer information.
"The loss of these tapes potentially puts the personal information of thousands of Massachusetts consumers at risk, and we remind consumers to take appropriate steps to protect themselves," said Attorney General Martha Coakley in regards to the massive data loss. "We will be reviewing the circumstances of this breach and the steps that TD Bank is taking to address the loss."