updated 10:40 am EST, Thu February 7, 2013
Companies not assuming liability, says Public Ministry
Brazil's Public Ministry has filed legal action against two companies, Apple and Vivo Participações, for breaching the country's Consumer Protection Code, says Terra Brazil. The Brazilian government alleges that the businesses are failing to assume liability for defective products. Action was taken, Terra Brazil reports, after a woman complained that her iPhone wasn't replaced by either Apple or Vivo.
The Public Ministry is aiming to fine the companies 10,000 real (about $5,033) for each instance in which someone was denied a replacement for defective hardware. It's not clear how many other complaints the government has received.
Apple has had a rough experience in Brazil in the past few months. While more of the company's products are being produced in the country, it may soon lose the iPhone trademark in the region. More likely is that Apple will pay for the rights to the name, since it would take a large financial hit if it couldn't sell the iPhone there.