Printed from http://www.electronista.com

Apple gains in computer reliability survey; Samsung holds lead

updated 04:22 pm EDT, Wed August 21, 2013

Apple-related troubleshooting calls fall by more than half

Apple's score has almost doubled quarter-to-quarter -- to 503 -- in a Q2 Rescuecom survey of computer reliability. The data is based on a mix of manufacturer marketshare and the number of calls Rescuecom's Level 3 technicians have to handle. Between Q1 and Q2, the number of Apple-related calls dropped by more than half, even though Mac marketshare has remained largely unchanged.

The company's score gives it a lock on second place in the survey. Samsung, though, remained in the lead with a score of 874. Immediately below Apple were Lenovo (230), ASUS (191), Dell (56), HP (53), Toshiba (41) and Acer (21). Rescuecom notes that Q2 marks the first time Dell has eclipsed HP in reliability.



By Electronista Staff
toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

Cat B100

Cat is primarily known for its heavy-duty machinery used in the construction industry and farming, among other areas. What may not be ...

Linksys EA6900 AC Router

As 802.11ac networking begins to makes its way into more and more devices, you may find yourself considering an upgrade for your home ...

D-Link DIR-510L 802.11AC travel router

Having Internet access in hotels and other similar locations used to be a miasma of connectivity issues. If Wi-Fi was available, it wa ...

Sponsor

toggle

Most Commented

 
toggle

Popular News