Printed from http://www.electronista.com

BBM suffers from fake Google Play reviews, iOS app bug

updated 01:33 pm EDT, Thu October 24, 2013

iOS bug, fake Google Play reviews mar BBM app launch

BlackBerry's second attempt at launching its BlackBerry Messenger (BBM) app for Android and iOS has run into issues again, after a promising start. Suspicious reviews on Google Play are suggesting some form of review shilling is taking place, and the phone manufacturer is also looking towards fixing an issue found in the iOS version of its messaging client.

The launch had good news early on, with the claim that the app had been downloaded more than 10 million times in the first 24 hours of availability. An average score of 4.2 on Google Play from over 100,000 reviews seemed to be very favorable for the app, though the reviews themselves appear to be fraudulent. Twitter user Matt Baxter-Reynolds first noticed that a number of reviews used extremely similar language, with Terence Eden discovering that one review includes the request to add the review to Google Play in the first place.

It is suggested that either BlackBerry or one of its partners paid or encouraged to post the reviews, or one of the fake BBM apps is requesting them but they are heading to the wrong Google Play listing. BlackBerry spokesperson Victoria Berry advised "We have recently been made aware of a number of potentially fake five-star reviews of BBM for Android on Google Play. We do not approve of or condone such activities and are committed to working with Google to resolve this."

The iOS 7.0.3 update from Tuesday introduced a bug to the BBM app. Support for the font "HelveticaNeue-Italic" was removed from iOS 7, a font that BBM uses, with the result of the app crashing when the user selects a contact's name. PhoneArena reports that there is a workaround that involves a long press of a contact name, and using a slide-out screen to delete an entire chat thread, and ending the chat before starting a new conversation.



By Electronista Staff
toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

VisionTek 128GB USB Pocket SSD

USB flash drives dealt the death blow to both the floppy and Zip drives. While still faster than either of the old removable media, sp ...

Kodak PixPro SL10 Smart Lens Camera

Smartphone imagery still widely varies. Large Megapixel counts don't make for a good image, and the optics in some devices are lacking ...

Epson WorkForce DS-40 scanner

In this day and age, there's a significant amount of pressure to go paperless, and downsize the amount of things that one collects ove ...

Sponsor

toggle

Most Commented

 
toggle

Popular News