updated 05:23 am EST, Tue November 26, 2013
Password resets on European PSN accounts over possible irregular activity
Sony has reset the password on a number of PlayStation Network (PSN) accounts. The changes, made as a "precautionary measure" just in case the account was compromised, have taken place on European accounts just days before the company is due to launch its next-generation PlayStation 4 game console on the continent.
Forum posts spotted by Eurogamer complained about the password resets, with an online support coordinator later stepping in to explain why it happened. "We monitor PSN account[s] for any irregular activity. If such activity is detected we will sometimes reset passwords." The coordinator goes on to advise that this is a "precautionary measure" and that there is no "specific evidence" of accounts being compromised at all. Despite the explanation, Sony has come under fire for not advising affected customers about the password changes, something which apparently caused users to worry when they could not log into accounts, leading them to believe that their accounts were in fact hacked.
Considering that the PlayStation 4 launch is taking place across Europe later this week, Sony may feel it needs to be vigilant, in order to fend off potential attacks. A PSN data breach in 2011 later saw the company having to improve its network security, and also defend itself against a class-action lawsuit over the outage and potential identity theft risk, something which was later dismissed.