Printed from http://www.electronista.com

Verizon Wireless account system failure affects majority of customers

updated 09:18 pm EDT, Fri June 27, 2014

Online account payments, activation, upgrades failing on Verizon

Verizon Wireless is currently undergoing a serious outage affecting its payment systems, according to customer reports on Twitter. The widespread issues, affecting customers of the carrier over the last 24 hours, is leaving subscribers unable to make online bill payments and is preventing some from being able to upgrade their devices or activate lines on the network.

A company spokesperson confirmed to The Verge that Verizon is aware of the issue, which is affecting customers in the northeast, midwest, and some southern states, but did not advise when the issue would be resolved, nor what the cause of the issue actually is. Retail stores also confirm there to be problems with Verizon's account system, with some locations also reportedly having issues activating and upgrading in-store.

Normal network services and phone functions, including calls, text messages, and data, remain functional, with the issues seemingly only affecting the online account system.



By Electronista Staff
Post tools:

TAGS :

toggle

Comments

Login Here

Not a member of the MacNN forums? Register now for free.

toggle

Network Headlines

toggle

Most Popular

Sponsor

Recent Reviews

Logitech Hyperion Fury mouse

Selecting the correct gaming mouse comes down to finding a device that balances the needs of a user with a price they can afford. Ofte ...

Life n Soul BM211 Bluetooth speaker

Bluetooth speakers aren't only for listening to some music at the park or on a long bus ride, but can also be built with tablets in mi ...

Epson PowerLite Home Cinema 2030 projector

With high-definition televisions now the standard, 4K televisions becoming the next big thing, and plasma TVs going the way of the din ...

Sponsor

toggle

Most Commented

 
toggle

Popular News