the future of Mac OS X debate continues
This week in the MacNN forums, members continue to debate what the future of Mac OS X will hold, with some forum-goers noting that Microsoft is attempting major redesigns and customers are rejecting it. On another topic, "Can I delete apps without having to enter ID?" asked Mac Elite "jeff k" yesterday.
ProtectCell report highlights iPhone, iPad desirability; tablet thefts rising
Third-party insurance firm ProtectCell has issued a report based on its two million policies with various mobile device owners, saying that while iPhone users are 46 percent less likely than other platform smartphone owners to need a replacement device due to accidental damage, they are 65 percent more likely to have their device get stolen or go missing than other groups.
App will allegedly require iOS update
A public release of iOS 7.1 may be imminent, says John Gruber. The tech commentator says he's learned that the app Apple will use to stream iTunes Festival SXSW will require v7.1. Since the festival starts next week, that means that v7.1 would have to be ready in a matter of days.
Will charge $20 for single support 'incident,' users can apply for exceptions in some cases
Next week, according to sources, Apple will launch a new "paid chat" support option for those users who are completely out of warranty service. The system will work on a "pay per incident" basis, and cost $20 to resolve a problem. On occasion, users will be refunded the charge if the problem turns out to be a known defect that Apple has a coverage program for, even if the device is out of warranty.
where is OS X heading?
This week in the MacNN Forums, a discussion was started about the direction that OS X might be headed after Mac Elite "PeterParker" posed the question "Do you think OS X will receive a radical redesign?" to fellow users. Forum-goers discuss what iPhone choice would be better, an iPhone with 16GB of storage or 32GB.
Will reportedly solve 'fade' glitch
Apple is at work on a software update that will fix a "fade" glitch with the iPhone 5s' Touch ID sensor, a source says. The company has reportedly been working with the original AuthenTec team -- which was absorbed into Apple in 2012 -- to smooth out iOS' recognition software. The problem is that while Touch ID appears to be extremely reliable for the first few months after setup, some users have subsequently encountered intermittent failures.
Issue does not affect all users; differing types of failures reported
Threads in the Apple Support Communities reporting issues with AirPlay mirroring and extended displays after installing OS X 10.9.2 have appeared, with no clear pattern or cause determined as of yet (though having older hardware may be a factor). Apple released 10.9.2 on Monday to address a serious SSL vulnerability and to upgrade some features. Users have reported a menagerie of different issues, complicating the situation.
First Mac Pro-oriented update since December
Apple has posted a new download for owners of the 2013 Mac Pro, SMC Firmware Update 2.0. The patch lets a computer enter Power Nap without turning on the fan for "most" Power Nap activities, according to Apple. It also solves a problem with low-speed USB devices not being detected at boot.
Minor maintenance release
Apple has released a minor update for iTunes, v11.1.5. The new code mainly deals with a glitch related to syncing. It also, however, improves compatibility with iBooks for Mac for users of OS X Mavericks.
Fixes issues with Gmail, Exchange, unread counts and more
A new report by TidBITS' Joe Kissell, author of the forthcoming Take Control of Apple Mail, says that Tuesday's release of OS X 10.9.2 makes great strides towards fixing the known issues with the rewritten version of Mail crafted for OS X Mavericks. As reported earlier, Apple released the update earlier today to address a number of issues, including a serious SSL vulnerability, as well as add FaceTime Audio calling and a new version of Safari among other changes.
"Epic" security flaw
Recent news of a security flaw in iOS and OS X Mavericks that has compromised Wi-Fi VPN (now patched in a new system update) has sparked a discussion about the problem in the MacNN forums this week. Today, Moderator "Thorzdad" took to the forums after trying to install the iOS update to fix the above mentioned security flaw, and saw that it was going to take six hours. Wondering if this was normal, he started the thread titled "iOS-7 a six-hour download?"
SSL fix present but undocumented
(Updated with Safari, security updates for Lion, Mountain Lion) Following a long beta-testing period, Apple has released the finished v10.9.2 update for owners of OS X Mavericks. The software primarily adds support for FaceTime audio calls in both the FaceTime app and Messages. The two apps have also gained contact blocking, allowing people to screen out individual users.
Update expected to include FaceTime improvements, fix for SSL vulnerability
Apple has started seeding a pre-release version of OS X 10.9.2 to some of its own staff, sources tell AppleInsider. The code is listed as build 13C64, and is thought to foreshadow an imminent public release. Significantly the update is said to include a number of important changes, including the ability to block individuals in Messages, audio calls and call waiting for FaceTime, and a promised fix for SSL security.
TestFlight suddenly drops Android support
(Updated with Apple confirmation) Apple may have bought out Burstly, the developer of the beta-testing platform TestFlight, sources tell TechCrunch. Without any formal announcements, the company has suddenly stopped taking new customers for its SDK, and told people it will be discontinuing its Android product. The only way people have learned about the changes is through exchanges with @testflightapp, the company's Twitter account. Even then, Burstly has been asking developers to submit email forms to get answers.
Larger iPads? yea or nay
This week in the MacNN Forums, members debate the practicality of larger iPads in the thread titled "What would a larger iPad really be good for?" which was started by Mac Elite "PeterParker," who wondered if iPads portability is actually its best feature. In the thread titled "iMessage black hole" Mac Elite "abbaZaba" was trying to figure out why it was that when people switched from an iPhone to a phone running Android, messages sent from iMessage would seem to get lost -- and they wondered if fellow forum-goers had a similar experience.
iOS 7 update deals with SSL connection problems
Apple has released a pair of new iOS updates, iOS 7.0.6 and 6.1.6. Release notes indicate that the former deals with a problem in "SSL connection verification." 6.1.6, meanwhile, eliminates several bugs experienced by iPhone 3GS and fourth-generation iPod touch users.
Follows shortly after latest OS X 10.9.2 beta
Apple is seeding a new build of the OS X Server 3.1 beta to developers, reports say. The code is identified as build 13S4101b. So far, any further improvements have gone undiscovered.
Will resolve crashes that happen when MacBook Air opened after sleep
A long-standing issue that affects some 2013 MacBook Air owners, where the machine will crash upon waking from sleep, is soon to be resolved, according to reports from Apple Support representatives. Allegedly, the problem resides in a sensor that detects when the lid is being opened to wake the machine. The fix, according to Apple Support, should make up part of the forthcoming 10.9.2 update which expected in March.
future Mac hardware
Today in the MacNN Forums, Moderator "P" started a conversation about what the future of Mac computers will look like, citing an array of recent announcements from hardware manufacturers such as Intel and Nvidia. In the thread titled ""Spilt water on my MacBook when on, am I doomed?"0, one Fresh-Faced Recruit turned to the forums looking for advice while in a panic after spilling a glass of water on their MacBook.
Lenovo score drops
Amazon has shot to the top of Rescuecom's latest annual Computer Reliability Report, according to a press release. The company achieved a score of 7,590, vastly outdoing Samsung, which came in second with 768. Rescuecom determines reliability rankings by comparing computer and tablet vendors' marketshares with the numbers of repair calls its Level 3 technicians handle.
Changes won't affect most of the public
iOS 7.1 should ship "around March 15," and incorporate an overhaul of Apple's existing mobile device management (MDM) platform, a source tells AppleInsider. The company is said to be working with several MDM vendors and institutional clients on the overhaul. It has already launched a new Volume Services website, which is reportedly still in testing but includes options like "Automate MDM Enrollment" and "Buy Apps and Books in Volume." The new tools are expected to go live around the same time as iOS 7.1.
Touch ID troubles and solutions
This week in the MacNN forums, discussion topics range from Touch ID problems, to free apps. Forum members continue to discuss problems they have had with Touch ID, and trade tips on how to overcome such issues. One Forum Regular with an early 2009 Mac Pro is trying to get their computer to read a MP3 disk, but isn't able to, so they turned to the forums looking for help.
Difficulties not reflected on official system status page
A number of App Store developers are encountering iTunes Connect outages when trying to submit new or updated apps, complaints suggest. In some instances people have been unable to connect for almost 24 hours, and the problem appears to be affecting developers around the world. Despite this, Apple's official system status page for developers shows no signs of trouble.
Now being spread through Bitcoin programs found on download.com
The newly-detected OS X malware dubbed "OSX/CoinThief.A," a "trojan horse" that disguises itself as a copy of a legitimate app, has spread to other Bitcoin applications. SecureMac, an anti-virus software seller, discovered the original implementation of the malware disguised as a pre-compiled version of an open-source Bitcoin tool. It has now been seen pretending to be other Bitcoin apps, some of which are available on Download.com.
Glitch devastating some developers
iOS 7.1 beta 5 appears to solve a problem that can kill all location tracking on a device, according to VentureBeat. In iOS 7.0.x, force-quitting an app that uses location services can also disable all location-aware functions, which were previously able to run in the background. This is said to be crippling some developers of location-based apps, such as Life360, which in the switch to iOS 7 saw drops in its userbase ranging from 30 to 50 percent.
Have I Been Hacked? Am I A Robot Now?
In the MacNN forums today, one paranoid Mac Enthusiast was asking other members if he had been hacked after having strange connectivity problems over the past few weeks. Also today, one Fresh-Faced Recruit turned to the forums after their company switched from Blackberrys to iPhones, and now they are having trouble sending mail through the SMTP servers.
Calendar, general interface tweaks only visible changes
As rumored earlier, iOS 7.1 will indeed not reach the public until March, new sources say. The people add that the update will also lack any "secret features," meaning items which Apple sometimes conceals from betas so it can make a splash when the software is finished. Instead the update is expected to concentrate only on the sort of things that have been seen so far, such as improved Phone and Calendar apps, speed boosts, and bugfixes.
Issue somehow linked to Bluetooth
Apple has issued a new support document, acknowledging a problem with AirPlay Mirroring freezing or dropping entirely. The issue appears to be limited to 2013 Mac Pro and MacBook Pro models, and only when connecting through an 802.11b/g Wi-Fi network. As a temporary solution, Apple notes that the problem can be fixed by turning off Bluetooth.
App troubleshooting and more
This week, MacNN Forum goers have unanswered questions about apps, ripping Blu-rays, and more. Yesterday, Fresh-Faced Recruit "jeykey" turned to the forums with some questions about using Gmail accounts with Mail in OS X. Earlier this week, Grizzled Veteran "And.reg" started a thread focusing on the bugs with NeoOffice, since NeoOffice.org charges a fee to join their forums.
Continues minor interface tweaks
(Updated with evasi0n hack break, samples of new voices) Apple is now seeding a fifth beta of iOS 7.1 to developers. Changes appear relatively minor, but release notes mention "new natural-sounding Siri voices" for Japanese, the UK and Australian English dialects, and Mandarin Chinese. Apple also appears to be continuing visual tweaks to the OS, for instance by adding new Shift and Caps Lock buttons (below).
Email client not fetching new messages as intended
Apple has posted a new support article explaining a temporary workaround for people having trouble with Mail in OS X Mavericks. When the OS was first released, some users had problems with Mail like the app failing to fetch messages or properly move and delete them. Many of those glitches were fixed by the release of OS X 10.9.1, but some people are still having trouble getting the app to fetch messages without quitting and restarting.
Eighth-grader heard "pop" as she sat down with phone in back pocket
An iPhone 5c in Kennebunk Maine appears to have exploded early Friday morning when a 14-year-old student sat down with the device her back pocket, heard a "pop" and noticed smoke coming from her pants. The young lady, who was treated and released from a local hospital for "moderate" first- and second-degree burns, was assisted by classmates and staff to quickly get out of the pants where the "burnt" iPhone was later discovered.
slowly deteriorating Touch ID
Complaints about Touch ID not working properly have found their way into the MacNN Forums this week, in the thread titled "slowly deteriorating Touch ID" which was started by Clinically Insane member "subego" after having to wipe stored prints and re-enter them. Today, Mac Elite "jeffk" was having trouble with sorting items in iTunes and turned the forums for some advice.
Fixes problems with Chinese cellular networks
Apple is now seeding a rare iPhone-only iOS update, v7.0.5. The release is intended exclusively for the iPhone 5s and 5c, and deals with unspecified "network provisioning" problems on some Chinese models. For people who already have iOS 7.0.4 installed, the download is just 35.4MB when fetched via Software Update.
Issue was limited to iOS, mobile web, offline clients
Gmail users may have recently suffered a bug which caused deletions or spam reporting to reply to the wrong messages, Google has revealed. The bug only spanned between January 15th and the 22nd, and only affected a portion of people using the iOS app, mobile web browsers, or the offline Gmail client. Google cautions, though, that people should check their Trash and Spam folders before February 14th if they think something may have gone missing.
bug in Mavericks?
This week in the MacNN forums, members discuss bugs in Mavericks, slow MacBooks and more. After Grizzled Veteran "And.reg" upgraded to Mavericks late last week, a discovery was made that there was a bug in Spotlight that causes it to crash. Dedicated MacNNer "kenna" turned to the forums this week in hopes of finding a solution to a slow MacBook Pro problem that she fears may be the result of a dying hard drive.
iOS 7 iTunes permissions, display malfunctions and more
Today, Mac Elite "Zoom" turned to the MacNN forums with some questions about iTunes permissions in iOS 7. "Was it the Chromium browser or a display malfunction?" asks Junior Member "porrid" after their display suddenly went black.
Subscriptions should update more reliably
Apple has released a minor update for its official Podcasts app, v2.0.1. Users can now pull to refresh subscriptions listed under the My Podcasts tab. The update also fixes two major bugs: one would cause podcasts to suddenly stop, while the other prevented subscriptions from updating automatically.
Appears to affect machines when battery is low
Apple has acknowledged a problem with iOS 7 that can cause devices to randomly crash and reboot, an issue most commonly seen when power levels on the device dip below 30 percent. While the company had not previously acknowledged the issue, it confirmed on Wednesday that it is working on a fix that will appear in an upcoming software update. The problem is not currently believed to affect all users.
Relatively minor release
Apple has posted a minor update for iTunes, v11.1.4. The only significant feature addition is the ability to access the Wish List from the iTunes library, instead of having to visit the iTunes Store or the App Store. Apple has also improved support for Arabic and Hebrew, and made unspecified stability fixes.
Mac Pro configurations debate
Recently in the MacNN Forums, members gathered in a thread titled "Mac Pro config" started by Senior User "I'mDaMac" to discuss what the best configuration options would be for someone looking to buy a new Mac Pro. Yesterday "Hawkeye_a" asked fellow forum-goers if it was possible to install Snow Leopard on a new Mac or even boot into Snow Leopard while being installed on an external HDD.
Problem reproduced -- no Wacom supplied fix provides relief
Widespread reports are surfacing of some sort of incompatibility between Wacom's driver package, OS X 10.9 "Mavericks," and Adobe Creative Cloud products. Users are reporting serious lag between input and recognition, crashes from Creative Cloud, and extremely high CPU usage, often necessitating a reboot to regain system stability. As of yet, there is no official fix from Wacom, other than a reinstallation of the driver, which does not seem to fix the problem.
Build Your Own Mac Pro
This week in the MacNN forums, members discussed a wide range of topics, but one of the most fascinating threads might just be the one tiled "Build Your Own Mac Pro" where users discuss building a Mac Pro from scratch, a task that has flummoxed PC white-box builders. Today, Forum Regular "Hans M Aus" turned to the forums with a Wi-Fi problem that has yet to be solved.
4K monitor with OS X
This week in the MacNN forums, members discuss a wide range of topics from 4K displays to iPhone Wi-Fi problems. Mac Elite "FireWire" was wondering if a 4K display that was attached to a Retina MacBook Pro would have scaling that is similar to the Retina display, or if the icons and text would just be "ridiculously small." Today, "Eden Aurora" was asking what files are necessary for transferring video from iMovie 9 to iMovie 10.
Uninstalled updates currently consuming large amounts of space
iOS 7.1 beta 3 allows users to delete the installers for unused over-the-air firmware updates, reports note. The option can be found under the General/Usage menu under Settings, where the installer is treated like any other file. Automatic over-the-air updates have been possible since iOS 6, but people who choose not to install them have been forced to keep installers on their devices, losing space ranging from hundreds of megabytes to several gigabytes.
Picture Rescue 2 released with new interface, recovery software
Prosoft Engineering has released Picture Rescue 2 (formerly Klix), a digital picture- and video-recovery program. Originally released in 2004, Picture Rescue was designed for Mac only. Picture Rescue 2 now offers a cross-platform data recovery engine, suitable for use for both Windows and Mac systems. Users can recover digital photos and videos from accidental reformatting, deleting or card corruption.
lets talk accessories for a moment
This week in the MacNN Forums, members discuss the best iPhone cases, and troubleshoot other users problems. In the thread titled "lets talk accessories for a moment" Grizzled Veteran "PeterParker" sparked a conversation about the best iPhone cases for keeping the phone safe and intact. Forum Regular "zgall1" turned to the forums looking for help with an iPhone 4S that hangs during restore, a solution has not yet been found.
Troubleshooting, iPhone case suggestions and more
In the MacNN Forums this week, members discuss a wide range of topics. Today, Fresh-Faced Recruit "AlanSteven" turned to the forums looking for some help with an endlessly spinning cog wheel accompanied by the word "loading, and is looking for any help he can get. Yesterday, Professional Poster "ajprice" took to the forums to post an image of a new storage device that was at CES from LaCie which is essentially a metallic silver globe.
Public release may still be some distance away
Apple has released a third beta of iOS 7.1 to developers, accounts say. The code was seeded to select testing partners on December 23rd, but at the time, not the general developer community. The beta is said to make a number of adjustments and bugfixes, bringing v7.1 much closer to its finished state. Some fixes deal with listening to audiobooks, creating a new iCloud account during device setup, and errors seen when enabling iCloud Keychain.
iOS 7 jailbreak, problems with Mail and more
This week in the MacNN forums, users discuss iOS 7 jailbreaks, problems with Mail and more. One Fresh-Faced Recruit turned to the forums today looking for help with the iOS 7 jailbreak on an iPad mini, so far no assistance has been provided. Yesterday, one Dedicated MacNNer was looking for help with Mail after realizing they were missing the send button, and had to resort to hitting "cancel" and then "save" in order to get a "send" button.